Pool/Beach Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Since opening in 1962, The Ocean Club has welcomed the world’s most discerning guests to our five-mile stretch of natural white sand beach – framed by 35 acres of Versailles inspired lawns and gardens.
Discover the legendary chic of The Ocean Club, combining elevated Four Seasons service with laid-back Bahamian style – creating one of the most sought-after resort experiences in the Caribbean. 
On a stretch of natural white sand beach, our resort offers 107 ultra-luxury accommodations, a Balinese-inspired spa, and dining by Michelin-starred chef Jean-Georges Vongerichten.
The Ocean Club has a treasured history serving generations of luxury travelers.  Expansive lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island.
The Ocean Club offers a rich roster of activities including water sports such as snorkeling, sailing and wind-surfing along with land-based activities including world-class golf and tennis plus a relaxing spa.

The Pool/Beach Attendant is a member of the Operations team who assists in providing an exceptional experience to Ocean Club guests, through positive interaction, anticipation of needs, and overall quality service.  Meet and greet guests utilizing the outdoor amenities.  Escort them to vacant pool or beach chairs and assist them as requested.  Perform daily opening, operating, and closing duties for the area as required.  Position involves working continuously in an outdoor environment.

• Assists other colleagues as needed in order to provide the most efficient service.
• Swipes in and out at designated locations.
• Performs daily opening, operating, and closing duties according to the guidelines set by the department.
• These duties include, but are not limited to:
  • Cleaning of the entire pool deck or beach area, and surrounding areas and landscaping, of all trash and debris. 
  • All items to be disposed of at the proper designated locations.
  • Sets-up and breaks down of pool and beach lounge chairs.
  • Chairs are to be organized in a preset linear fashion unless otherwise necessary or instructed by the management team. 
  • Cleans all chairs and tables prior to guest arrival and throughout the day as needed to properly maintain the quality of the area.
  • Meets and greets all guests as they arrive and escorts them to vacant lounge chairs.
  • Sets up towels, Bimini tops, ashtrays, tables, or other service items that guests may request.
  • Interacts with and assist guests throughout the shift to ensure guest satisfaction.
  • Coordinates with all necessary departments to provide superior guest service and to fulfill guest requests.
  • Maintains required cleanliness standards for the pool deck or beach areas and surrounding areas.
  • Places towel bins in designated areas.
  • Collects used towels from the pool deck or beach area and other outdoor areas, and places in designated bins.
  • Collects all towel bins from the outdoor areas and returns them to the Laundry holding area(s) as required.
• All items left by the resort guests on the pool deck or beach areas should be turned into Lost & Found immediately.
• Performs periodic detailed cleaning of beach furniture, tables, and Bimini tops.
• Maintains a high standard of personal appearance and hygiene at all times.
• Assists other department team members as needed to ensure the proper level of guest services.
• Performs other related duties as required by the management team, including preparation for special events and severe inclement weather.
• Performs all reasonable duties requested by management.

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• Provide courteous and professional service at all times
• Report for duty punctually wearing the correct uniform and name badge at all times
• Ensures the working area is kept clean at all times
• Ensures a complete understanding of, and adhere to the policies within the Employee’s Handbook
• Maintain a high standard of personal appearance and hygiene at all times
• Attends training when requested, to ensure proper skills necessary to perform duties
• Ensures that all equipment are properly functioning within the department, ensuring that all malfunctions are reported to your supervisor in a short period of time 
• Attend meetings as requested
• Maintain a sound knowledge of the Company’s facilities and related services
• Adheres to the policies, procedures, condition and regulations as set out in the Company’s Employee Handbook
• Adheres to company’s fire and safety procedures

This is an exciting time to join The Ocean Club, a Four Seasons Resort.