Account Manager, SMB-EMEA

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

G2 is looking for a SMB, Account Manager to join our sales team. Your role will be responsible for building relationships and expanding revenue by managing their customer book and selling our branding solutions to marketing and sales teams in the software and services industry. This individual should be a proven farmer who has successfully managed and grown their book of business in their designated territory. This individual thrives in a fast-paced, dynamic sales environment and enjoys building and growing engagements. The opportunity awards accelerated compensation and career progression for driven, top performers. Since this team will be managing EMEA customers out of India, this role will require you to work in EMEA shifts (2:00 PM to 11:00 PM IST) and collaborate closely with your EMEA counterparts. This role is expected to begin with a full-time, five-day workweek to support the team's initial ramp-up and training for 1 month. Once you are fully operational, the position will transition to a hybrid work model.

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  Sales: Own existing business quota for G2 Marketing Solutions for one of our fastest growing segments.

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  Collaborate with internal resources to tell data-driven stories.

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  Own the entire renewal cycle for your assigned segment and region.

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  Identify opportunities to upsell customers with additional G2 products.

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  Drive urgency with prospects and help them see value in G2’s solutions.

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  Advocate for our customers’ needs with internal stakeholders

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  Working closely with our Customer Success Managers to deliver value to customers to ensure they renew with G2.

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  Ensure any new customers get off to a fast start with G2 and see value quickly.

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  Actively engage key and potential stakeholders to ensure they understand the value G2 brings, understand their needs, and how G2 can help them achieve their goals.

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  Prospect into our existing customers, identifying new opportunities for growth with existing and new products.

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  Manage the entire renewal cycle, with a focus on renewing and growing customers.Confirm renewals early and drive renewals to close ahead of subscription expiration dates.

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  Keep all renewal and growth opportunities up to date in Salesforce and submit accurate forecasts for expected sales.

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  Close business with existing customers.Provide all agreement paperwork and ensure everything is in order.

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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