Shopify Operations Manager (US-based) Full-time | 20823

United StatesRemoteFull Timemid

OperationsOperations Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Team Oversight & Customer Service: Manage the existing CS team, track response/resolution times, and handle escalations, refunds, and exchanges.

Requirements Summary

Proven experience managing a Shopify store. Solid experience handling inventory tracking, multiple SKUs, and forecasting. Must be able to operate independently as an Operations Manager.

Technical Tools

OperationsOperations Manager

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Shopify Operations Manager to start immediately!

Responsibilities

~1 min read

Shopify
Notion

Requirements

~1 min read

Proven experience managing a Shopify store.
Solid experience handling inventory tracking, multiple SKUs, and forecasting.
Must be able to operate independently as an Operations Manager. Someone who can build SOPs, improve workflows, and work without supervision.
Experience managing customer service systems, reporting, and overseeing a team.
High reading, writing, and clear spoken communication to liaise directly with customers, factories, and internal staff.

USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

What We Offer

~1 min read

✓Performance Incentives

✓Job Security and Stability

✓Paid Training

✓Inclusive Culture

✓Upskilling Opportunities

✓100% Work-From-Home

✓Exceptionally Supportive Team

✓Opportunities for Career Growth

✓Fun Work Environment

✓Holiday & Overtime Pay

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: ≈ $72,000–$84,000 a year; 1% below the $78,500 median for Operations Manager jobs on Jobera (1,294 salaries).
Who can apply: United States
Posted: 22 days ago
Employer: has 374 open jobs on Jobera in 35 countries.