Program Quality Engineer - Woburn, MA

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) with five (5) years’ manufacturing, quality or design engineering experience in the defense industry.

• Customer interface management experience (i.e., Acquisition Customers and Program Offices, Defense Contract Management Agency (DCMA).
• Experience with Integrated Product Development System (IPDS) or similar gate management processes.
• Experience with requirements compliance with ISO 9001 and/or AS9100 Quality Management Systems.
• Experience executing contracts/projects within cost, schedule, and/or technical performance constraints.
• Experience with estimating and/or bidding new business proposals (e.g. Estimate (BOE) writing, Approval Certification, etc.).
• Experience with technical failure investigations, developing robust corrective action plans and/or membership in failure review board.
• Experience in design, production, and/or sustainment phases of a program lifecycle in a related production discipline (i.e. operations, supply chain, engineering, or quality).

• Master’s or Advanced STEM Degree is a plus.
• American Society of Quality (ASQ) Certification.
• Experience with cost accounting methodologies (Earned Value Management (EVMS) Certification).
• Six Sigma, Lean or Customer Oriented Results and Excellence (CORE) Champion Certification or greater.
• Experience interfacing and communicating with executive level internal and external customers, and suppliers.
• Experience with Raytheon Lifecycle Program Management (RLPM).
• Experience managing a geographically diverse team – global environment.
• Working experience in design and development within systems, hardware (electrical or mechanical), supplier or manufacturing engineering.
• Proven experience deploying elements of NPI, APQP (DFMEA, KC, PFD, PFMEA etc.) on development programs.
• Experience in the DoD acquisition processes and contracting vehicles
• Experience with contract flow and compliance.
• Experience working with cross-functional, cross-disciplined teams at all levels.
• Experience using highly-effective communication skills – both written and verbal.
• Possess ability to effectively influence both cross-functional and supplier partners to achieve business goals.
• Proven track record of driving initiatives and delivering business solutions that result in reduced operating costs, maximized profit, and optimum customer satisfaction.
• Experience leading by example, strong mentorship aptitude who fosters a culture of collaboration and innovation.
• Works effectively with cross-functional teams at all levels.
• Active and transferable final U.S. government issued Top Secret security clearance.

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are currently seeking an experienced professional to fulfill our Program Quality Lead, Quality & Mission Assurance position for our Ground Based Radar Digitization (GBRD) Program. The selected candidate will work in Woburn, MA on a hybrid basis.  The expectation is you will be in the office weekly.

The Ground Based Radar Digitization (GBRD) program reports to the Ground Based Sensors (GBS) product group of Global Sensors & Mission Systems (GSMS) Sub-SBU (SSBU) which is part of the Raytheon Air and Space Defense Systems (ASDS) Strategic Business Unit (SBU) that provides proven capabilities to our customers worldwide.

The Program Quality Lead, Quality & Mission Assurance for the Ground Based Radar Digitization Program will promote and lead a robust and collaborative quality culture for the multi-billion-dollar book of business. The GBRD Program Quality Lead, Quality & Mission Assurance will oversee the implementation of strategic quality improvements for the business and will orchestrate initiatives with a team of direct and indirect matrixed employees. In collaboration with Engineering, Contracts, Finance,  Operations, and Supply Chain he/she will be promoting superb Q&MA representation in proposal and capture strategy, startup planning, robust New Product Introduction (NPI), Manufacturing Readiness, Transition to Production (TTP) strategies, and flawless program execution.

The GBRD Program Quality Lead, Quality & Mission Assurance will be responsible for promoting and executing against a thorough Quality mindset, practices, knowledge sharing, and collaboration. The effective individual will drive implementation of strategic quality improvements in the program and continually improve the performance of a cross-functional team.

This role will be a key Quality & Mission Assurance (Q&MA) interface for the customers (internal and external) and suppliers, ensuring the effective implementation of all the Q&MA requirements of the program, and provide coordination and execution for all relevant in-country/site program requirements.

• →Orchestrate the shaping of the technical and management baseline, early in pursuit, to enable delivery of solutions optimized to balance technical performance, schedule, quality, and affordability. Ensure inclusion of quality scope, plans, and budgets in program estimates and proposals.
• →Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating Q&MA value to program teams and customers.
• →Develop and implement strategic and tactical Q&MA plans at the program level that will directly enable program execution and favorably influence on-time delivery.
• →Manage Technical and Process Risk and Opportunity that facilitates successful program and contract performance
• →Responsible for quality of delivered products and services to our customers, management of quality risks, uncertainties and opportunities, leadership in resolution of customer expectations and relationships related to Q&MA.
• →Act as Prime Q&MA interface with the program, customers, and Integrated Product Teams (IPTs).
• →Conduct execution responsibly on all matters pertaining to the business including resourcing, technical quality and financial performance, and compliance with Raytheon procedures and contractual requirements.
• →Establish effective relationships with internal and external customers with the ability to manage and influence across multiple levels of stakeholders.
• →Q&MA liaison on all matters pertaining to requirements definition, technical quality, and program implementation decisions.
• →Leveraging CORE methodology, identify opportunities and facilitate continuous improvement initiatives for processes and command media using significant conceptualizing, reasoning, and interpretation skills.
• →Optimize for effective Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues and to ensure extensive RCCA.
• →Leverage the application of statistical process controls to special processes and key product characteristics to ensure products meet end item performance requirements and mission assurance objectives.
• →Accountable for quality performance and scope responsibility to financial Estimate and Completion (EAC) Reviews and overall Quality EAC planning.
• →Up to 20% business travel (domestic & international) may apply

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This role is designated as HYBRID. Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.