Field Event Sales Coordinator

Manage the exhibitor and sponsor email inbox, responding to all inbound inquiries in a timely manner

Handle inbound site inquiries and reactive leads, triaging and routing them appropriately

Support the onboarding of new exhibitors and sponsors using standard templates and guidelines

Set discovery and follow-up appointments on behalf of the Senior Manager, Field Event Sales

Provide on-site operational support for exhibitors and sponsors at internal HighLevel events

Track and follow up on unsigned contracts promptly to keep deals moving forward

Ensure deposits are collected in accordance with agreed upon payment timelines

Maintain accurate records of contract status and payment activity across all accounts

Own the deliverable tracking cadence to ensure all exhibitor and sponsor assets are collected well in advance of each event

Maintain dashboards and trackers to provide visibility into outstanding items

Escalate issues and risks to the Senior Manager when needed

Attend regular one-on-ones with the Senior Manager and recurring meetings with the Events team

Coordinate with internal stakeholders including Events, Marketing, and Billing teams as needed

Support vendor and sponsor communication and documentation in partnership with the Senior Manager

Maintain accurate internal documentation and exhibitor and sponsor records in HighLevel CRM

Document recurring challenges and share observations to support process improvements

Follow established compliance guidelines and ensure required approvals are completed

Strong attention to detail in managing timelines, deliverables, and follow-up cadences

Excellent written and verbal communication with a warm, professional tone

Comfort working independently in a fully remote setting while staying proactive and accountable

Strong interpersonal skills when working with external partners and internal teams

Organized and reliable approach to managing multiple priorities without things falling through the cracks

Familiarity with Google Workspace, Zoom, Slack, HighLevel CRM, and AI tools such as ChatGPT and Claude

1 to 3 years of experience in a sales support, account coordination, or administrative sales role

Experience in event coordination, hospitality, or a customer-facing environment is a plus

High school diploma or equivalent required; Bachelor's degree in Event Management, Communications, Marketing, or Hospitality Management strongly preferred

Experience in SaaS or high-growth environments is a plus

Some travel required to support internal HighLevel events throughout the year