Banquets & Events Attendant - Giants Ridge

Compensation Amount:

Job Summary:

Job Description:

• Provides friendly, professional service by greeting guests in a positive and courteous manner and responds promptly to requests.
• Assist with the set-up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
• Maintain cleanliness, sanitation, and organization of all banquet areas before, during, and after events. 
• Monitors events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed. 
• Clear tables, removes dishes, and ensures timely clean-up throughout and following events.
• Works collaboratively with kitchen, sales, and event staff to ensure smooth event execution.
• Addresses guest concerns professionally and escalate issues to management when necessary.
• Follows all safety and sanitation standards; reports hazards or concerns immediately.
• Properly stores, handles, and cares for equipment reusable materials after each event.
• Provides bar service at events when assigned, in accordance with certifications and company policies.
• Performs other duties as assigned to support event operations. 

• High School Diploma or GED preferred.
• Strong customer service skills with a positive, team-oriented attitude.
• Ability to work in a fast-paced environment with attention to detail.
• Knowledge of or willingness to learn property food handling and sanitation practices.
• Strong communication skills and the ability to follow verbal and written instructions.
• Ability to identify issues and proactively communicate with supervisors. 
• TIPS certification or the ability to obtain certification, if required.
• Ability to interact with a wide variety of people, including guests and coworkers. 
• Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions. 

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally. 
• Ability to stand for the entire workday and climb stairs regularly. 
• Withstanding temperature extremes in indoor and outdoor environments. 
• Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs. 
• Physical presence at the job site is essential to perform job duties.

• Banquet and event equipment (tables, chairs, linens, chafing dishes, serving trays, etc.)
• Beverage service equipment (coffee machines, beverage dispensers, bar equipment)
• Point-of Sale (POS) system

• A friendly, professional attitude with strong communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment. 
• Ability to work in a positive, efficient, team environment. 
• Availability to work flexible hours, including weekends and holidays.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.