Inside Sales Representative

📍 Norristown, PA | The Jaydor Company
💰 Pay Range: $25-30/hr

At The Jaydor Company, we’re looking for a motivated and organized Inside Sales Representative to support our technicians, door designers, and customers throughout the sales process. This role plays a key part in converting incoming leads into scheduled service appointments, supporting product and pricing inquiries, and ensuring a smooth customer experience from first contact to final follow-up.

As part of our team, you’ll work closely with field technicians, designers, vendors, and management while handling inbound opportunities generated through our marketing efforts and big box retail partnerships. If you enjoy customer interaction, sales support, organization, and fast-paced teamwork, this is a great opportunity to grow within a stable and expanding industry.

• →Receive and manage inbound leads generated through company marketing campaigns and big box store partnerships
• →Contact customers promptly to qualify leads and schedule service appointments
• →Follow up on technician estimates for garage door services and installations to help convert opportunities into sales
• →Provide phone quotes, pricing information, and product recommendations to customers and sales teams
• →Support technicians and door designers with product selection, pricing adjustments, and backend sales support
• →Maintain accurate customer records, follow-up notes, and sales activity updates
• →Conduct audits on door sales to ensure pricing accuracy and compliance with company guidelines
• →Coordinate with vendors and management to secure special pricing when needed
• →Stay informed on current products, materials, and industry trends
• →Assist in educating technicians and designers on new products and materials
• →Help improve overall sales efficiency and customer communication processes

• Previous experience in inside sales, customer service, appointment setting, or a related role
• Strong communication and customer service skills
• Excellent organizational skills with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with pricing, estimates, and sales follow-up processes
• Positive attitude and team-oriented mindset
• Strong problem-solving abilities and willingness to learn
• Industry knowledge is a plus, but not required