AV Account Manager

Account Manager (AV Integration & Workplace Technology Solutions) - St. Louis, MO About the Opportunity We are a fast-growing provider of integrated workplace solutions, specializing in audiovisual systems, commercial interiors, and technology-driven environments. Our team partners with organizations to design and deliver spaces that enhance communication, collaboration, and user experience. We are seeking an Account Manager with a strong background in AV integration, technology solutions, or commercial project environments. This role is ideal for someone who thrives on managing client relationships, supporting AV-driven projects, and expanding existing accounts. Responsibilities: · Act as the primary point of contact for assigned client accounts within AV and workplace technology projects · Build and maintain long-term relationships with end users, general contractors, and key stakeholders · Collaborate with AV design engineers, project managers, and installation teams to ensure seamless execution · Support the development of AV system solutions, including displays, control systems, conferencing, and collaboration tools · Assist in preparing proposals, quotes, and system recommendations aligned with client needs and budgets · Manage project timelines, expectations, and communication from kickoff through completion · Ensure a high level of client satisfaction and proactively address any issues · Identify opportunities to expand AV scope, upgrades, and additional services within existing accounts · Track account activity, pipeline updates, and revenue performance · Stay up to date on AV technologies, including collaboration platforms and integrated systems Requirements · 3–5+ years of experience in: AV integration, AV sales, or account management, OR Commercial technology, low-voltage systems, or related industries · Strong understanding of AV systems such as: Conferencing platforms (Zoom Rooms, Microsoft Teams Rooms) Control systems (Crestron, Extron, AMX) Displays, audio systems, and collaboration tools · Experience working with integrators, contractors, or corporate clients · Ability to manage multiple projects and deadlines in a fast-paced environment · Strong communication, presentation, and relationship-building skills · Detail-oriented with strong organizational and problem-solving abilities · Proficiency in Microsoft Office; CRM experience is a plus · CTS or other AV certifications are a plus (not required)