PageWide Web Press Workflow Solutions Engineer

PageWide Web Press Workflow Solutions Engineer Description - Job Summary • The Workflow Solutions Engineer is responsible for the design, integration, validation, and lifecycle support of end‑to‑end production workflows for HP PageWide Web Press solutions. This role ensures that customer jobs flow efficiently from PDF intake through printed and finished output, enabling reliable, automated, and scalable production environments. • The Workflow Engineer operates at the intersection of software systems, print production processes, and customer operations, working closely with R&D, Customer Assurance Finishing Solution Engineers and Industrial Controls Engineers, Sales teams, and external partners to deliver customer‑ready workflow solutions deployed worldwide. Responsibilities • Design and implement end‑to‑end workflows supporting PageWide Web Press production, from job submission and prepress through printing and finishing. • Configure and validate workflow elements including job intake, PDF processing, imposition, and job routing. • Support workflow integration for nearline, offline, and hybrid finishing configurations, including coordination with finishing teams. • Serve as the primary technical interface between customer‑facing support teams and HP product development for workflow‑related topics. • Participate in customer calls and onsite visits to understand requirements, troubleshoot issues, and support solution deployment. • Perform system validation, testing, and customer acceptance of workflow solutions for new installs, upgrades, and design changes. • Troubleshoot complex workflow issues, including PDF handling, automation behavior, imposition logic, and integration with press and finishing systems. • Support Tier‑4 escalations, working with R&D to drive root cause, resolution, and deployment planning. • Document workflow architectures, configurations, and known limitations to support reuse, scalability, and knowledge transfer. Education & Experience Recommended • Four-year or Graduate Degree in Software Engineering, Computer Science, Electrical Engineering, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 4-7 years of work experience, preferably in systems engineering, computer programming language, or a related field or an advanced degree with 3-5 years of work experience. Required Qualifications • Experience designing, integrating, or supporting software systems in an industrial or production environment. • Practical knowledge of PDF preparation for print, including imposition and preflight. • Familiarity with workflow automation concepts, APIs, and system‑to‑system integration. • Strong analytical, debugging, and problem‑solving skills. • Excellent written and verbal communication skills, with the ability to explain technical concepts to customers and cross‑functional teams. Preferred Qualifications • Experience with industrial digital printing workflows or high‑speed production environments. • Familiarity with HP PageWide Web Press workflow ecosystem and tools. • Experience supporting workflows deployed in customer production environments. • Ability to operate effectively in a global, cross‑functional organization. Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • This role is critical to delivering end‑to‑end HP PageWide solutions by transforming press capability into efficient, automated customer production workflows. The Workflow Engineer directly enables customer productivity, solution scalability, and long‑term success. • Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity • Responds to moderately complex issues within established guidelines. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 11 paid holidays * Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - Shift 1, 0% premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) \- HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"