Anthropologie Sales Associate

This position is located at 75 9th Ave, New York, New York, 10011 United States

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Customer Experience

• →Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• →Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• →Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication 

• →Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• →Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• →Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• →Provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual + Business Operations

• →Understands their contribution to service and selling on every shift in order to impact the store’s business
• →Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• →Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays