Partner Account Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Channel Manager, you will manage Microsoft at the entire LATAM Territory. Microsoft is a strategic partner with two major routes of fulfillment being one through the Co-sell and the other via Marketplace. A business plan will be required for this LOB. This business plan has to be developed taking into account the Microsoft objectives for the partnership to ensure the highest engagement and interest to attach our solutions to their revenue streams. We also must devise a plan to get closer to the Microsoft sales executive team once the potential impact of being brought to large deals is quite significant once the proper alignment and planning is made. The forecasting rigor is expected to be done on a weekly basis and must be kept at the highest level.

This position is an individual contributor role reporting to the Sr. Director, Alliances & Partner Development - LATAM.

• →Drive new opportunities with Microsoft to ensure Docusign matches the regional revenue targets for the partnership
• →Keep a high accuracy level of the sales forecast on a quarterly and annual basis
• →Develop and deliver customized sales presentations and product demonstrations to the Microsoft team and their customers
• →Support the needs to attend customer proposals requirements for the private offers
• →Forecast sales activity and revenue achievements accurately through the proper use of the sales tools available
• →Attend forecast sales meetings on a weekly basis providing reliable information from the existing deals in the pipeline
• →Collaborate effectively and engage pre and post sales resources including, Solutions Engineers, Account Executives, Customer Expansion and Retention teams, Customer Support, Revenue Operations and Legal Teams available in the region
• →Collaborate cross functionally with Resell CAMs, Field AE's, Renewal Managers, PDOs, PDRs and Customer Success Executives whenever necessary
• →Approach Microsoft sales and executive teams to grow the business in all over the region, including engaging and developing a productive relationship with the VP levels, sales directors, account executives and segment leaders to drive results according to our sales objectives in the region
• →Travel <25% of the time

• Bachelor's Degree in Business Management or its equivalent
• 8+ years of channel or direct sales experience in a Partner Account Manager role or a quota-carrying equivalent role
• 25% or more on necessary travel depending on territory and region coverage
• Fluent in English and Spanish

• 8+ years of experience in a SaaS company in a Sales, Business Development or Marketing role
• Additional Language skills
• Strong focus on company vision & mission and sales execution
• Hardworking, initiative with a go-getter work attitude
• Excellent written and verbal communication (English and Portuguese) and time management skills
• Ability to work in a fast-paced changing environment
• Great teammate who can collaborate across the organization with various departments to devise plans that respond to customer demands involving sales, marketing, operations, customer service and support

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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