Freight Operations Administrator (0010-1408)

• →Coordinate and monitor import and export shipments across air, sea, and land freight.
• →Prepare, process, and maintain shipping documents, including bills of lading, commercial invoices, packing lists, and other relevant paperwork.
• →Track shipment progress and follow up with freight carriers, customs brokers, and other service providers regarding delivery schedules and potential delays.
• →Assist with customs clearance processes by preparing and checking documentation and coordinating with relevant parties.
• →Maintain accurate shipment records, data entries, tracking updates, and operational reports.
• →Coordinate bookings, cargo collection, deliveries, and other transport arrangements.
• →Communicate shipment updates, documentation requirements, and delivery information to internal teams and relevant stakeholders.
• →Assist with freight quotations, invoicing, billing, and processing operational expenses where required.
• →Monitor shipment milestones and escalate delays, discrepancies, or documentation issues for timely resolution.
• →Support general administrative tasks and contribute to improving the accuracy and efficiency of freight operations.
• →Maintain regular communication with Australian Company regarding shipment progress, completed tasks and outstanding requirements.
• →Attend weekly team meetings.

• 2+ years of experience in freight forwarding, logistics administration, shipping coordination, or a similar operational support role.
• Basic understanding of international shipping processes, including imports, exports, and customs clearance.
• Familiarity with shipping documentation, freight bookings, and shipment tracking procedures.
• Strong administrative and organisational skills, with the ability to manage multiple shipments and deadlines.
• High attention to detail when processing shipment information, checking documents, and maintaining records.
• Proficiency in Microsoft Office, particularly Excel, and the ability to learn freight management systems or logistics software (CargoWise).
• Good written and verbal English communication skills for coordinating with internal teams and external service providers.
• Ability to identify discrepancies, follow up on outstanding requirements, and escalate operational issues when necessary.
• A proactive and systematic approach to completing tasks accurately and within required timelines.
• Ability to work independently while coordinating effectively with a team in a fast-paced logistics environment.

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)