Assistant Banquet Manager

Join Our Award-Winning Hyatt Team!

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Are you passionate about hospitality, leadership, and creating memorable guest experiences? Hyatt Regency Orlando is seeking an Assistant Banquet Manager to help lead one of the largest and most dynamic banquet operations in the country.

At Hyatt Regency Orlando, we're proud to be recognized as:

·       2026 Top Meeting Hotel in North America, Cvent

·       2026 AAA Four Diamond Award Hotel

·       2026 Tripadvisor Travelers' Choice Award Winner

·       2026 Florida Green Lodging, Three Palm Designation

·       Great Place to Work® Certified

As an Assistant Banquet Manager, you will support the Banquet leadership team in overseeing banquet events from setup through execution while ensuring exceptional service standards, colleague engagement, and operational excellence. This leadership role is ideal for an individual who thrives in a fast-paced environment, enjoys developing teams, and is passionate about delivering flawless events for groups ranging from intimate meetings to large-scale conventions and social functions.

You will be responsible for supervising banquet colleagues, coordinating with hotel departments, ensuring event specifications are executed accurately, and creating memorable experiences for our guests. This position plays a critical role in maintaining Hyatt's reputation for outstanding service and operational excellence.

At Hyatt, we care for people so they can be their best. You'll join a collaborative team that values professionalism, growth, innovation, and meaningful guest connections.

Key Responsibilities

·       Assist in managing daily banquet operations, including event setup, execution, breakdown, and post-event follow-up

·       Supervise, coach, and develop banquet colleagues to maintain Hyatt service standards

·       Ensure all banquet functions are executed according to event orders and client expectations

·       Partner closely with Event Planning, Convention Services, Culinary, Stewarding, and Operations teams to deliver seamless events

·       Maintain quality standards for service, cleanliness, appearance, and banquet equipment

·       Monitor staffing levels and assist with scheduling to meet business demands

·       Handle guest concerns promptly and professionally, ensuring exceptional guest satisfaction

·       Support inventory management and proper maintenance of banquet equipment and supplies

·       Ensure compliance with Hyatt standards, company policies, and safety procedures

·       Lead by example by fostering a positive, inclusive, and high-performing work environment

·       Previous leadership experience in Banquets, Food & Beverage, Events, or Hotel Operations preferred

·       Prior hotel banquet experience strongly preferred

·       Refined verbal and written communication skills

·       Proficiency with computer systems and banquet/event management software

·       Ability to stand and walk for extended periods

·       Ability to lift, pull, and push up to 50 pounds

·       Must be available to work a flexible schedule, including mornings, evenings, weekends, and holidays