Idt1mo ago
Senior account manager – Asia\ME\Africa
Middle EastSalessenior
SalesOtherAccount Manager
2 views0 saves0 applied
Quick Summary
Overview
Responsible for managing and growing key wholesale telecom accounts across the region, optimizing margins, and strengthening strategic partnerships with carriers, aggregators, and enterprise clients.
Technical Tools
forecastingstakeholder-management
Responsible for managing and growing key wholesale telecom accounts across the region, optimizing margins, and strengthening strategic partnerships with carriers, aggregators, and enterprise clients.
- Manage a portfolio of strategic accounts across Asia, ME, and/or Africa
- Drive margin growth through traffic expansion, new routes, and upselling opportunities
- Maintain strong relationships with key decision-makers (commercial & technical)
- Identify new partners (MNOs, MVNOs, aggregators)
- Negotiate rates and commercial terms
- Optimize margin through routing strategy and supplier mix
- Support discussions on pricing, contracts, and dispute resolution
- Align commercial strategy with market trends and competition
- Monitor traffic flows, ACD, ASR, and quality KPIs
- Work closely with routing teams to optimize performance
- Manage overflow, capacity issues, and supplier balancing
- Identify opportunities for growth in high-margin routes.
- Maintain strong understanding of regional telecom markets
- Track competitor activity and pricing trends
- Identify new opportunities (routes, products, partnerships)
- Contribute to regional strategy and forecasting
- Work closely with routing, finance, and technical teams
- Support dispute management and billing alignment
- Provide input for product development (bundles, PAYG, CC routes)
- Deliver regular performance updates and forecasts
- 10+ years in wholesale telecom (voice)
- Strong experience in Asia, ME, and/or Africa markets
- Proven track record in account growth
- Strong commercial and negotiation skills
- Deep understanding of telecom routing and wholesale dynamics
- Analytical mindset (traffic analysis, margin optimisation)
- Ability to manage multiple accounts and priorities
- Strong communication and stakeholder management
- Existing relationships with regional operators and carriers
- Experience with emerging voice demands (CC, OTP)
- Multilingual (depending on region: Arabic, French, etc.)
- Margin growth
- Traffic volume expansion
- Supplier diversification
- Customer retention and satisfaction
Location & Eligibility
Where is the job
Middle East
Hybrid — some on-site time required
Who can apply
Same as job location
Listed under
Worldwide
Listing Details
- Posted
- March 19, 2026
- First seen
- March 26, 2026
- Last seen
- May 11, 2026
Posting Health
- Days active
- 45
- Repost count
- 0
- Trust Level
- 25%
- Scored at
- May 11, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Idt's site
Please let Idt know you found this job on Jobera.
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Senior account manager – Asia\ME\Africa