Idt
Idt1mo ago

Senior account manager – Asia\ME\Africa

Middle EastSalessenior
SalesOtherAccount Manager
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Quick Summary

Overview

Responsible for managing and growing key wholesale telecom accounts across the region, optimizing margins, and strengthening strategic partnerships with carriers, aggregators, and enterprise clients.

Technical Tools
SalesOtherAccount Manager

Responsible for managing and growing key wholesale telecom accounts across the region, optimizing margins, and strengthening strategic partnerships with carriers, aggregators, and enterprise clients.

  • Manage a portfolio of strategic accounts across Asia, ME, and/or Africa
  • Drive margin growth through traffic expansion, new routes, and upselling opportunities
  • Maintain strong relationships with key decision-makers (commercial & technical)
  • Identify new partners (MNOs, MVNOs, aggregators)
  • Negotiate rates and commercial terms
  • Optimize margin through routing strategy and supplier mix
  • Support discussions on pricing, contracts, and dispute resolution
  • Align commercial strategy with market trends and competition
  • Monitor traffic flows, ACD, ASR, and quality KPIs
  • Work closely with routing teams to optimize performance
  • Manage overflow, capacity issues, and supplier balancing
  • Identify opportunities for growth in high-margin routes.
  • Maintain strong understanding of regional telecom markets
  • Track competitor activity and pricing trends
  • Identify new opportunities (routes, products, partnerships)
  • Contribute to regional strategy and forecasting
  • Work closely with routing, finance, and technical teams
  • Support dispute management and billing alignment
  • Provide input for product development (bundles, PAYG, CC routes)
  • Deliver regular performance updates and forecasts
  • 10+ years in wholesale telecom (voice)
  • Strong experience in Asia, ME, and/or Africa markets
  • Proven track record in account growth
  • Strong commercial and negotiation skills
  • Deep understanding of telecom routing and wholesale dynamics
  • Analytical mindset (traffic analysis, margin optimisation)
  • Ability to manage multiple accounts and priorities
  • Strong communication and stakeholder management

  • Existing relationships with regional operators and carriers
  • Experience with emerging voice demands (CC, OTP)
  • Multilingual (depending on region: Arabic, French, etc.)
  • Margin growth
  • Traffic volume expansion
  • Supplier diversification
  • Customer retention and satisfaction

Listing Details

Posted
March 19, 2026
First seen
March 26, 2026
Last seen
April 22, 2026

Posting Health

Days active
26
Repost count
0
Trust Level
25%
Scored at
April 22, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Idt
Idt
lever
Employees
5
Founded
2019
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IdtSenior account manager – Asia\ME\Africa