Experienced restoration inside project manager

Md-Elkridge-mid

OperationsProject Manager

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Quick Summary

Key Responsibilities

Manage the overall customer experience, ensuring satisfaction and tracking reviews Provide prompt responses to potential customers,

Requirements Summary

Ability to work a 24/7/365 job Previous experience in cleaning/restoration preferred High school diploma/GED IICRC certifications preferred; Xactimate® experience is a PLUS!

Technical Tools

OperationsProject Manager

Benefits:

401(k)
Health insurance
Opportunity for advancement
Paid time off
Training & development

Benefits:
SERVPRO offers:

Competitive compensation
Superior benefits
Career progression
Professional development

And more!

Join SERVPRO Team Holland as our newest inside Project Manager in Elkridge, MD!

Compensation:

Competitive salary of $23.00 - $27.00/hr based on experience

Benefits:

Sick, vacation, and holiday pay (PTO)
401(k)
Health, dental, & vision insurance plans
Critical illness & accident plans
Life insurance

Other Perks:

Career progression
Internal promotional opportunities
And more!

Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking a qualified and experienced resoration professional to assist in delivering an unparalelled customer experience with the knowledge and insight to also ensure the job is progressing timely and the customer is communicated with daily. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.

Key Responsibilities:

Manage the overall customer experience, ensuring satisfaction and tracking reviews
Provide prompt responses to potential customers, demonstrating priority and professionalism
Coordinate crews and resources for active projects, overseeing project scopes and estimates
Maintain clear communication with clients, teammates, vendors, and insurance representatives

Requirements:

Ability to work a 24/7/365 job
Previous experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred; Xactimate® experience is a PLUS!
Valid driver's license
Ability to partricpate in the on-call rotation to take the calls from our customers on evening and weekends
Successful completion of a background check

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Join us and make a significant impact in the restoration industry and in your community. Apply today!

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