Cloud Engineer- Managed Services

·       Analyze, implement, support, and provide recommendations for AWS cloud solutions and hybrid on-premises  environments to meet client needs. 

·       Design, deploy, and manage AWS network infrastructure using VPC, Transit Gateway, Direct Connect, Route 53, and AWS   Security Groups while also supporting on-premises networking technologies. 

·       Architect and deploy AWS infrastructure for hosting new and existing line-of-business applications using EC2, Lambda, RDS, S3, EFS, and AWS Auto Scaling. 

·       Ensure compliance with AWS Well-Architected Framework and security best practices using IAM, AWS Organizations,   GuardDuty, and Security Hub. 

·       Implement and test system recovery strategies in accordance with the company’s AWS Backup, Disaster Recovery (DR), and Business Continuity (BC) plans. 

·       Collaborate with AWS Technical Account Managers (TAMs) and customers to provide cloud strategy, cost optimization, and technology roadmaps that align with business objectives. 

·       Design AWS cloud architectures following Well-Architected guidelines, leveraging CloudFormation, Terraform, and AWS Control Tower. 

·       Actively participate in team meetings, project discussions, and cross-functional collaboration to enhance AWS cloud   adoption and optimization. 

·       Maintain customer runbooks, automating and improving them with AWS-native solutions such as AWS Systems Manager, CloudWatch, and Lambda. 

·       Provide off-hours support on a rotational basis, including on-call responsibilities and scheduled maintenance windows. 

·       Contribute to internal R&D projects, validating and testing new processes and/or tools and services for integration into Innovative Solutions’ offerings. 

·       Lead or contribute to internal process improvement initiatives, leveraging various DevOps tools enhance automation and   efficiency. 

·       AWS Services within the scope of this role are not limited to the ones specifically called out in this list of responsibilities. 

·       Become familiar with a wide variety of IT infrastructure, networking, security, AWS cloud solutions, etc. to support diverse customer environments. 

·       Provide excellent diagnostic and problem-solving skills across a diverse technology landscape. 

·       Leverage tools and scripts to automate repetitive tasks that improves productivity and reliability. 

·       Work closely with other engineers, NOCs, account managers and customers daily. Strong teamwork and clear   communication is essential. 

·       Maintain proficiency using remote monitoring, management, and ticketing systems tailored for managed services providers  enables higher quality of service. 

·       Managing time well and multi-tasking is important to handle multiple customer environments and simultaneous issues. 

·       Daily time and billing entry. 

·       Associate's degree (Computer Science, Information Technology, or another relevant program) or 3+ years AWS Cloud experience. 

·       AWS Solutions Architect Associate certificate or the ability to obtain it within 12 months