Operations Management Intern

Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here.

We are looking for an analytically-minded Operations Management Intern with an engineering background to join our team. This role is ideal for Engineering Graduates who enjoy solving structural problems and want to apply their technical discipline to business operations. You will be responsible for managing high-volume data and coordinating complex logistics to ensure our operational engine runs at peak efficiency.

• →Operational Analytics: Use your engineering mindset to break down operational workflows and identify areas for automation or optimization.
• →Advanced Data Tracking: Manage and audit large-scale datasets using Excel, ensuring 100% accuracy in reporting and forecasting.
• →Project Coordination: Oversee the lifecycle of specific operational tasks, ensuring technical requirements and timelines are met.
• →Stakeholder Liaison: Act as a bridge between technical teams and field operations to ensure seamless communication.
• →Problem Solving: Rapidly troubleshoot real-time operational issues using a logical, first-principles approach.

• Education: B.E. / B.Tech Graduate (All streams welcome; Batch of 2025 or 2026).
• Event Leadership: Proven experience in a core leadership or operations role for a College Fest. We are looking for candidates who have managed budgets, logistics, or large teams in a high-pressure environment.
• Technical Tools: Expert-level proficiency in Microsoft Excel (formulas, data modeling, and pivot tables).
• Systems Thinking: Ability to understand how different parts of a process impact the whole.

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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