Manager Food & Beverage Training Seasonal Yellowstone National Park

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests.

• As a Food and Beverage Training Manager you would be responsible for the development and implementation of Food and Beverage training programs. This position also works closely with the Yellowstone Learning and Development Department to ensure training materials and leadership classes occur in a timely manner.

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• →Perform all duties with the goal of providing excellent guest service in an efficient manner.
• →Collaborate with the Learning and Development department and Food and Beverage Support Staff trainers to prepare materials for all F&B training programs. Review, evaluate and modify existing and proposed programs to ensure training programs are branded and aligned with corporate training programs.
• →Assist in the development and implementation of a management-training program each spring, in conjunction with F&B Directors and Assistant Directors.
• →Conduct initial in-person company/department required training classes for all major arrivals during openings including but not limited to: food safety training and Food & Beverage orientation. Also assist Support Staff trainers with specific position training sessions during openings as needed.
• →Work in conjunction with L&D and support staff trainers to ensure consistency of training materials and maximize effectiveness of delivery.
• →Work with location F&B leadership to audit L3 data and ensure training compliance, accuracy of records, and timely completion of all required manager and frontline employee training.
• →Assist in the preparation and distribution of training aids, including but not limited to: instructional outlines and materials, handouts, audio and visual equipment, job aids, operational standards, trainer binders, and reference manuals.
• →Act as Department Safety Lead. Produces departmental SDS Safety Lead Manuals and Safety Tailgates. Performs training, food safety, and EMS audits on location to ensure compliance and readiness for secondary and certification audits.
• →Assist with the administrative and clerical duties of the Food and Beverage training staff as needed.
• →Provide input for identifying and defining present and future training needs by assisting with needs analysis.
• →Assist with administering training and development audit and survey tools to determine the effectiveness of the F&B training programs.
• →Keep abreast of new developments in corporate training programs by maintaining contact with L&D.
• →Follow Company and departmental environmental practices to minimize wasted energy and resources.
• →Follow Company and departmental safety practices to minimize risk to self and others.
• →Follow Company and departmental policies and procedures.
• →While all essential functions and duties cannot be possibly listed on a job description, each employee is expected to be flexible and accept additional and/or different duties as assigned at any time as directed by management. Duties listed above are not restricted to the only duties expected to be performed.

Qualifications include but are not limited to:

• Certification in the ServSafe food-handling program is required. Workshops will be provided if not currently certified. If candidate fails to pass this course and exam, a second opportunity will be provided; if still not successful, candidate will be placed in a non-management position.
• Proficiency in Microsoft Office suite of products is required.
• Knowledge and practical application of training methods required. Experience with Audio Visual equipment required.
• Strong presentation skills, including the ability to think clearly under pressure and appropriately respond to the dynamics of the class and the needs of the class members.
• Ability to work unsupervised, i.e. plan a project and follow through with all phases of design and implementation.
• Ability to communicate positively, verbally and in writing.
• Effective organizational skills.
• Ability to accept and provide direction.
• The ability to teach, motivate and develop staff members.
• The ability to problem solve, select a course of action and follow-up.
• Must have a valid driver’s license.
• Willingness to work holidays, weekends, and flexible shifts. In-park and overnight travel required.
• Knowledge of location food and beverage facilities.
• Knowledge of policies and procedures used with the department and the company.
• Knowledge of and insight into training issues and situations faced by managers and supervisors in F&B operations.

Physical Requirements include but are not limited to:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time, variable.
• Must be able to sit for extended periods of time, approximately 8 hours.
• Must be able to lift and carry a minimum of 35 pounds.
• Must be able to reach, bend, stretch, and reach for extended periods of time.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.