Poker Room Supervisor

United States·Clevelandmid

OtherSupervisor

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Quick Summary

Key Responsibilities

Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals.

Technical Tools

OtherSupervisor

Responsibilities

~1 min read

→Medical, Prescription Drug, Dental, and Vision Coverage
→Life and Disability Insurance
→Free Parking
→Generous Paid Time Off Plan
→Discounted Team Member Meals
→Education Assistance up to $3,600 a year
→401(k) Savings Plan and Match
→Paid Breaks

Must be able to work independently.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English

Requirements

~1 min read

High school diploma or GED is required- College Degree preferred
1-2 years supervisory experience
Excellent employee and customer service skills are essential
Must be able to perform basic math quickly
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Excellent math skills and the ability to multi-task
Must possess and demonstrate a genuine desire to serve the public
Must have a professional appearance and be team player.
Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
Must be 21 years of age.