Manager, Claims Vendor Management

This role offers the opportunity to shape vendor strategy and improve operational performance across a diverse claims ecosystem.
You will oversee strategic vendor relationships, with a particular focus on managed care services and medical cost containment.
Working closely with Claims leadership and cross-functional partners, you will drive sourcing initiatives, contract negotiations, and vendor performance improvements.
You will help identify cost-saving opportunities, streamline billing practices, and strengthen accountability across vendor categories.
The position combines analytical thinking, relationship management, and strategic execution to improve claims outcomes and operational efficiency.
You will also contribute to the development of vendor management frameworks, processes, and standards in a collaborative, remote-first environment.
This is an opportunity to make a measurable impact on vendor value, compliance, and the overall claims experience.

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, or a related field.

• At least 6 years of experience in vendor management, procurement, or strategic sourcing.

• At least 3 years of experience in the insurance industry, preferably in claims operations or vendor management.

• At least 1 year of experience leading or mentoring team members; direct people management experience is an advantage.

• Demonstrated success in vendor contract negotiations, cost reduction, and implementing or supporting vendor management programs.

• Strong understanding of the workers' compensation and managed care vendor landscape, including medical bill review, pharmacy benefit management, utilization review, and provider networks.

• Familiarity with legal vendor management, including law firm relationships and litigation support, as well as investigative services and ancillary claims support vendors such as transportation and translation.

• Understanding of vendor performance management, contractual compliance, billing practices, and cost analysis.

• Exposure to API-integrated technology vendors and an understanding of system integration requirements.

• Strong analytical, organizational, negotiation, and relationship management skills, with the ability to identify opportunities for savings and performance improvement.

• Excellent communication and cross-functional collaboration skills, including the ability to work effectively with Claims, Legal, Finance, Procurement, and other stakeholders.

• Experience working with commercial auto vendors is a plus.

• Must live and work in the United States, excluding U.S. territories, and have access to reliable, high-speed internet.