OEM Program Manager

Requirements:

• Bachelor's degree

• 10 years of experience in technology-related customer service or a comparable client-facing environment

• Hands-on experience using a proprietary content management system (CMS)

• Proven experience selling and retaining SaaS revenue within major client accounts

• Strong communication, relationship management, and leadership skills

• Ability to take initiative, solve problems independently, and follow through reliably

• Proficiency in Microsoft Word, Excel, and Outlook

• Ability to coordinate effectively across teams and manage multiple partner requirements

• Experience working with third-party vendors providing products or services to customers is preferred

• Must reside in the United States; the position is not open to applicants residing outside the country

• Successful completion of a background check is required as a condition of employment

Benefits:

• Targeted annual salary of $85,000, with the final offer potentially adjusted based on relevant experience, training, certifications, internal equity, market conditions, and role responsibilities

• Remote work arrangement within the United States

• Medical, dental, and vision insurance

• Company-matched 401(k) plan

• Flexible paid time off and sick leave

• Six weeks of paid parental leave

• Eight paid national holidays

• Company-paid basic life insurance

• Optional supplemental life insurance

• Voluntary short-term and long-term disability insurance

• Voluntary pet insurance

• Optional healthcare and dependent care Flexible Spending Accounts (FSAs)