Senior Partner Program Manager

The Senior Partner Program Manager will shape the architecture and evolution of a global partner ecosystem, helping move partner relationships from ad hoc arrangements toward a structured, scalable, and performance-driven program. You will lead the design of partner tiers, qualification criteria, benefits, and incentive structures that encourage meaningful engagement and measurable business outcomes. A key part of the role involves managing Partner Acceleration Fund investments and ensuring that incentive programs generate localized pipeline and strong returns. You will also establish governance and compliance processes to assess partner performance, manage tier progression, and protect program integrity. Working across global markets and cross-functional teams, you will turn complex business challenges into clear, practical program frameworks. This is an opportunity to influence global channel strategy while building scalable engagement models that activate partners and support ecosystem growth.

• Experience: 6–8 years of experience in Partner Programs, Channel Strategy, Ecosystem Architecture, or related functions within a fast-paced technology environment.

• Program Design: Demonstrated success designing, launching, and managing tiered partner programs, including defining measurable qualification criteria, program requirements, and partner benefits.

• Incentive Management: Deep experience managing Market Development Funds (MDF), Co-Op funds, or Partner Acceleration Funds, including investment allocation, return on investment (ROI) tracking, and claims governance.

• Executive Communication: Excellent ability to translate complex program structures, policies, and requirements into clear executive-level presentations and partner-facing program guides.

• Global Market Experience: Experience managing partner program requirements and regional differences across EMEA, NAMER, LATAM, and APJ markets is preferred.

• Strategic Problem Solving: Ability to navigate ambiguity, approach unfamiliar business models, and resolve complex challenges across matrixed teams.

• Ownership and Initiative: A proactive, hands-on approach, with the ability to take initiative, manage competing priorities, and turn strategic ideas into operational outcomes.

• Collaboration: Strong cross-functional relationship-building skills and the ability to align stakeholders around program objectives and consistent execution.

• Adaptability: Resilience, a positive attitude, and a practical, solution-oriented mindset when working through evolving business needs.