Sr. Infrastructure Engineer - Deployment Team

The Sr. Infrastructure Engineer - Deployment Team will lead the deployment, operation, and support of a sophisticated software platform across diverse customer environments. This hands-on role spans the entire technical delivery lifecycle, from pre-sales infrastructure planning to production troubleshooting and ongoing customer support. You will collaborate closely with customers, sales teams, product engineers, and infrastructure specialists to deliver secure, reliable, and scalable deployments. The position involves working across cloud, on-premises, and air-gapped environments, including highly regulated and security-sensitive settings. You will leverage Kubernetes, infrastructure-as-code, networking, and identity management technologies to build repeatable deployment solutions and resolve complex technical challenges. This opportunity is ideal for an experienced infrastructure professional who combines deep technical expertise with customer-facing communication, a consulting mindset, and a passion for automation.

• Professional experience: At least five years of experience in DevOps, infrastructure engineering, network engineering, platform engineering, site reliability engineering, or a closely related technical discipline.

• Kubernetes and container platforms: Demonstrated experience operating Kubernetes in production and deploying applications with Helm charts and Kubernetes packaging practices.

• Infrastructure as code: Practical experience using Terraform or comparable infrastructure automation tools to build and maintain repeatable deployment configurations.

• Networking expertise: Strong understanding of cloud networking, firewalls, VPN/IPSec, DNS, identity and access management (IAM), and secrets management.

• Identity and authentication: Experience integrating identity providers and federation protocols, including SAML, OIDC, SSO, and Active Directory.

• Database fundamentals: Knowledge of database operations, including transaction write-ahead logging, backup and recovery procedures, and monitoring.

• Graph query technologies: Experience with graph query languages such as SPARQL, Cypher, DQL, or comparable technologies.

• Scripting and automation: Proficiency in Python, Bash, Ansible, or similar tools for automating infrastructure operations and troubleshooting.

• Customer-facing delivery: Experience working directly with external customers in technical implementation, consulting, platform deployment, or support roles.

• Troubleshooting and problem-solving: Strong analytical skills and the ability to diagnose complex issues in production environments, particularly across distributed infrastructure and networked systems.

• Communication and collaboration: Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.

• Citizenship requirement: Must be a U.S. citizen.

Preferred qualifications

• Experience with AWS GovCloud, Azure Government IL4/IL5, or other regulated cloud environments.

• Familiarity with OpenShift, ROSA, or other specialized Kubernetes distributions.

• Knowledge of security and compliance frameworks such as FedRAMP, NIST, SOC 2, or CMMC.

• Relevant certifications, such as CompTIA Network+, Security+, or Linux+; AWS Solutions Architect Associate; AWS SysOps Administrator Associate; Azure Administrator Associate; or equivalent credentials.

• Experience using network analysis tools such as Wireshark or tcpdump.

• Familiarity with PostgreSQL, cloud storage platforms, and production networking architectures.

• Experience with service meshes or advanced Kubernetes networking technologies such as Istio and Envoy.

• Active Secret or Top Secret security clearance.