HVAC Business Development Representative

Kelso Building Services is seeking a results-driven professional to help expand our commercial HVAC customer base and strengthen our presence throughout the market. This role is ideal for someone who enjoys meeting new people, opening doors with prospective clients, and creating opportunities through proactive outreach. Our team delivers HVAC service, maintenance, retrofit, and replacement solutions to commercial facilities. As an HVAC Business Development Representative, you will focus on building relationships, identifying facility needs, and introducing customers to solutions that improve operational performance and long-term reliability.

About the Role This is a field-based business development position focused on generating new opportunities and developing relationships with commercial decision-makers. Success in this role comes from consistent prospecting, effective networking, strong communication skills, and a genuine passion for helping customers solve facility challenges.

Key Responsibilities

• Generate new business opportunities through cold calling, in-person visits, networking groups, industry events, referrals, and targeted outreach campaigns.
• Identify and connect with facility managers, property managers, business owners, plant managers, and other decision-makers.
• Schedule introductory meetings and site visits with prospective customers.
• Develop a qualified pipeline of commercial accounts and maintain consistent follow-up activities.
• Gather information regarding building systems, operational concerns, maintenance practices, and upcoming projects.
• Coordinate with internal technical teams to identify potential HVAC solutions and service offerings.
• Present company capabilities and communicate the value of maintenance programs, equipment upgrades, energy-saving improvements, and repair services.
• Track lead activity, customer interactions, and sales opportunities within CRM platforms.
• Establish long-term relationships that create repeat business and referral opportunities.
• Monitor local market activity and identify emerging opportunities for growth.
• Represent Kelso Building Services professionally throughout all customer interactions.

• Consistently creates new sales opportunities through outbound prospecting efforts.
• Builds a healthy and active pipeline of future business.
• Develops strong relationships with commercial customers and industry partners.
• Maintains high levels of customer engagement and professionalism.
• Contributes directly to revenue growth and market expansion.

• Two or more years of experience in business development, outside sales, account acquisition, or commercial sales.
• Experience within HVAC, mechanical services, facility services, construction, property management, or related industries preferred.
• Comfortable initiating conversations with prospective customers through phone calls, walk-ins, and networking activities.
• Strong communication and relationship-building abilities.
• Ability to work independently and manage daily prospecting activities.
• Experience utilizing CRM software and business productivity tools.
• Strong organizational and time-management skills.
• Valid driver's license with the ability to travel throughout the assigned territory.

• Background selling commercial services or technical solutions.
• Knowledge of HVAC systems, preventive maintenance programs, or mechanical equipment.
• Experience developing opportunities from initial contact through customer handoff.
• Existing relationships within the commercial real estate, facilities, or construction markets are a plus.