Sales Representative, Southeast

Notice to applicants:

We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Khan Academy is looking for a passionate Sales Representative to join our District Partnership team to help change education. Our team is focused on driving impact for as many students as possible by expanding our Khan Academy Districts partnerships to support schools and school districts across the country. We work closely with our partners to provide solutions that will drive engagement of Khan Academy’s products and services with administrators, teachers, and students in order to significantly improve student outcomes and success.

This is a hybrid sales role, managing both incoming leads as well as prospecting for partners in small to medium sized (2,500 to 10,000 students) school networks and districts across the Southeast. Through managing inbound leads and building a pipeline of target partners in your region, you’ll set meetings with interested customers in order to pitch the value proposition of the products and services in our district partnerships. You’ll be a Khan Academy product expert, familiarizing yourself with the Khan Academy content and tools available to partners, as well as the different partnership models we can provide to schools and districts. You will be in constant coordination with the Southeast sales leads to support their efforts in building out a pipeline of potential partners at the state and local level. You’ll work closely with internal Success, Professional Learning, Operations, Marketing, Legal, and Product teams to ensure that our sales process runs smoothly in order to hit our yearly sales goals and optimize renewal rates. 

This role will require roughly 10-15% travel. The ideal candidate will reside in the Eastern time zone. 

Key Responsibilities:

• Own the full sales cycle for small to medium sized inbound leads across the Southeast.
• Collaborate with the Districts Operations team to define and implement process improvements for vetting, engaging, and tracking all inbound leads.
• Coordinate with the Director of School Partnerships as well as the Southeast Sales leads to identify a list of small to medium sized partners for you to target as potential partners
• Support the Southeast Sales leads on any special projects within their regions, including state-level initiatives, conferences, pitch meetings, and high level training sessions for teachers and admins 
• Meet monthly and yearly sales targets, while tracking and reporting on status of all current leads, both in Salesforce and in weekly Marketing and Sales team meetings.
• Assist the Khan Academy sales team members on the contracting process for school and small districts partnerships.
• Work closely with our Districts Marketing team and sales enablement to provide feedback on our marketing campaigns, sales collateral, lead collection flow, and sales pitch materials.
• Work with our District Success and Professional Learning teams to ensure all new partners are successfully transitioned to district success managers for implementation and support.
• Coordinate with the internal Khan Academy Kids and Assessments teams, as well as external partners to offer additional services to relevant target districts.
• Assist the sales and operations teams in creating proposals to respond to districts’ requests for RFPs/RFQs, Data Privacy Agreements, and vendor documentation
• Be a voice of the customer to Khan Academy product teams by relaying partner feedback on our partnerships in order to help prioritize the product roadmap.

• 2+ years in sales, partnerships, or professional learning roles, with at least 1 year partnering with U.S. schools or school districts
• Understanding of the K-12 Education market and EdTech providers
• Strong written, communication, and presentation skills
• Ability to understand the different needs of all stakeholders in the school district ecosystem, from classroom teachers through Superintendents and other district leads, and adjust your pitch as needed 
• Experience with both inbound and outbound lead generation, as well as a keen understanding of building and managing a sales pipeline
• Background as a former classroom teacher or administrator
• Ability to work independently and think creatively in order to provide realistic solutions for partners
• A passion for education and driving meaningful change, and understanding how that translates into a successful partnership
• Experience using a CRM to track all stages of a sales pipeline, Salesforce preferred
• Understanding of districts’ procurement processes, including experience submitting bids for RFPs/RFQs is a nice to have
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org