Food and Beverage Manager - Cassique

Kiawah Island Club is seeking a passionate, service-driven Food & Beverage Manager to join the leadership team at Cassique Clubhouse. Inspired by the vision of architect Tom Watson and featuring a distinctive modern European clubhouse experience, Cassique is home to 2 restaurant venues. The Living Room, a fast-paced, casual restaurant, offers a small version of the flagship restaurant’s menu. Voysey’s is our European-influenced steakhouse and showcases a number of dry-aged steaks from local farms as well as a variety of American wagyu and Japanese Kobe. We are also proud to offer a variety of local produce and seafood, as well as house made pastas, breads, pastries and glace.

The Food & Beverage Manager will play a key leadership role in the daily operation of both restaurants, ensuring exceptional service standards, team engagement, and operational excellence. This individual will lead by example on the floor, cultivate a culture of hospitality, and work closely with culinary and clubhouse leadership to deliver a seamless and elevated experience for Members and guests.

Essential Responsibilities

Leadership & Team Development

• Lead, coach, and motivate front-of-house team members to deliver exceptional hospitality and personalized service.
• Foster a positive, professional, and collaborative work environment that reflects the values and culture of Kiawah Island Club.
• Assist in recruiting, onboarding, training, and developing service staff.
• Conduct ongoing performance coaching and provide feedback to support employee growth and success.
• Serve as a visible leader during service periods, providing direction and support to the team.

Operations Management

• Oversee daily dining room operations across Voysey’s and The Living Room.
• Ensure service standards, operating procedures, and club policies are consistently executed.
• Coordinate floor plans, staffing assignments, and service flow to maximize efficiency and Member satisfaction.
• Monitor reservation activity, Member preferences, and special requests to ensure personalized experiences.
• Assist in managing labor resources to align with business levels and operational goals.
• Maintain a clean, organized, and safe dining environment.

Member Experience

• Build meaningful relationships with Members and guests through genuine hospitality and proactive engagement.
• Address Member feedback and service recovery opportunities with professionalism and urgency.
• Anticipate Member needs and continuously seek opportunities to enhance the dining experience.
• Collaborate with leadership to execute special events, wine dinners, Member functions, and seasonal programming.
• Partner closely with Culinary, Clubhouse, Golf, and other departments to ensure seamless Member experiences.
• Communicate effectively with leadership regarding operational challenges, staffing needs, and service opportunities.
• Participate in leadership meetings and contribute to continuous improvement initiatives.