Business Development Senior Manager/Director (Ticketing, Transportation and Cruise)

Position Overview: We are seeking a Business Development Senior Manager/Director to lead our Ticketing, Transportation, and Cruise vertical for Singapore and Malaysia (plus HK/CN/MO for Director-level). This role focuses on scaling inbound and domestic APAC travel. Candidates must have deep experience in the attractions or travel agency (OTA/Traditional) sectors.

Key Responsibilities:

• Business Strategy Development:
  • Develop and execute business strategies that prioritize growth and positive customer ratings. 
  • Identify and analyze market trends and competitor activities to pinpoint business opportunities. 
• Leadership and Management
  • Lead BD teams to ensure goals are conveyed clearly and initiatives driven by the BD teams achieve targets 
  • Work with internal stakeholders to ensure that team goals are aligned with counterparts goals to achieve win win situations 
• Customer Relationship Management:
  • Build and maintain strong relationships with clients, including travel agencies, cruise operators, and other relevant stakeholders. 
  • Understand client needs and tailor KKday offerings accordingly. 
• Sales and Revenue Generation:
  • Generate new sales campaigns and work with the marketing team to convert them into bookings. 
  • Negotiate pricing and contracts to maximize profitability with cruise suppliers
  • Monitor sales progress and ensure that corporate goals are being met. 
  • Innovate product bundling or Value adds to improve sales and profit revenues. 
• Market Research and Analysis:
  • Conduct market research to identify potential target markets and customer segments. 
  • Analyze market data and trends to inform business development strategies. 
• Collaboration and Communication:
  • Collaborate with other departments, including marketing, operations, and finance, to ensure a seamless customer experience. 
  • Prepare and present proposals to clients that align with their business needs and objectives. 
• Other Responsibilities:
  • Oversee growth projects, making sales projections and forecasting revenue. 

Skills:

• Strong business acumen and understanding of the cruise industry.
• Excellent communication, interpersonal, and negotiation skills.
• Proven track record of success in business development or sales.
• Ability to build and maintain strong relationships with clients.
• Strong analytical and problem-solving skills.
• Proficiency in relevant software and tools.
• Attraction, Travel agency or Cruise operator experience or knowledge is a plus. 

Qualifications:

• Bachelor's degree in Business, Marketing, Economics, or a related field.
• 5+ years of experience in marketing or sale of travel products.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.