Supply Chain & Operations Manager (E-commerce Fashion Brand)

Our client, a growing modest fashion e-commerce brand operating across the USA, Canada, and UAE. They work with international suppliers, multiple 3PL warehouses, and run frequent product launches. They are hiring a hands-on Supply Chain & Operations Manager to fully own demand planning, inventory decisions, production coordination, logistics, and operational execution. This role plays a critical part in ensuring the right products are ordered in the right quantities, priced competitively, delivered on time, and available for launches and promotions. Key Responsibilities Demand Planning & Forecasting • Analyze sales data and trends to forecast demand • Determine how many units to order per SKU, size, and market • Plan inventory levels to support launches, promotions, and peak periods • Prevent stockouts and overstock situations Costing & Pricing Support • Work with suppliers to understand product costing • Support competitive pricing decisions by factoring COGS, logistics, and margins • Identify cost-saving opportunities across production and shipping Supply Chain & Production • Manage production timelines with suppliers • Track POs, samples, approvals, and bulk production • Coordinate quality control and ensure production accuracy • Reduce delays, errors, and rework Logistics & Warehousing • Manage 3PL relationships in USA, Canada, and UAE • Handle ASNs, inbound receiving, and discrepancies • Resolve missing cartons, mis-receipts, and inventory issues • Coordinate air and sea freight schedules Inventory & Systems • Maintain accurate inventory across all warehouses • Own Shopify inventory operations, SKUs, and bundles • Ensure barcode accuracy and inventory syncing • Prepare inventory for launches and promotions Operations & Process • Create and maintain SOPs for supply chain and operations • Improve workflows and operational efficiency • Coordinate closely with customer service on returns and issues • Provide regular operations updates to management Requirements Required Experience • 3–5+ years in supply chain, operations, or demand planning • Experience in e-commerce and/or fashion retail • Strong understanding of demand forecasting and inventory planning • Experience working with 3PL warehouses • Comfortable managing multi-country operations (US, CA, UAE)• Strong Excel / Google Sheets skills • Detail-oriented, analytical, and proactive problem solver • Shopify experience • International freight exposure • Experience working with overseas manufacturers Location UAE (open to strong remote candidates depending on experience).