Key Account Manager

Just imagine turning a shared customer plan into measurable sales growth. Then make it real.

As our Key Account Manager, you'll own the business with key customers, from joint planning and negotiations through execution and performance. You'll identify growth opportunities, build strong customer partnerships and turn commercial plans into results. It’s a varied role combining strategy, negotiation and hands-on execution, with a direct impact on business performance.

• Delivered sales and profitability targets while managing key customer accounts.
• Led commercial negotiations and joint business planning with customers.
• Used financial and performance data to shape sales plans and track results.

• Managed customers or commercial plans across retail or omnichannel environments.
• Applied category and shopper insights to identify opportunities and improve performance.

• Own customer plans from initial priorities through negotiation, execution and performance reviews.
• Balance customer needs with business priorities while finding opportunities for shared growth.
• Deliver the annual sales target and strengthen long-term customer relationships.
• Improve execution across key commercial priorities and build a clear customer growth plan.
• Create a healthy pipeline of opportunities that supports performance in the following year.

If you've worked in a role where you owned key customers, led negotiations and turned insights into measurable growth, you'll feel at home here. What matters most is taking ownership, staying focused on customers and bringing different stakeholders together around clear commercial goals.

You'll join the Modern Trade team, an innovative and commercially focused part of the LEGO® business. We spot opportunities early, share information openly and turn ideas into practical results. You'll have room to think strategically, solve problems and adapt as customer needs change. Our hybrid rhythm balances office days for collaboration with flexibility for focused work. We value accountability, customer-focused thinking and people who can influence others while contributing to shared success.

You'll master the balance between customer priorities and business goals, adapting your approach to each partnership. Over the next 12 to 18 months, you'll help bring new players into the ecosystem, develop existing partners and support a stronger omnichannel model. You'll work closely with Sales, Marketing, Trade Marketing, Operations and key customer stakeholders to align priorities and deliver strong execution.

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Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Here is what you can expect: