Revenue Enablement Specialist (US Remote, EST preferred)

APPLICATION DEADLINE: We encourage you to apply soon if interested, this role will be taken offline based on applicant volume. 

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. 

To learn more about us we encourage you to visit http://www.m-files.com/

M-Files is growing fast, and North America is a key part of that growth. As a Revenue Enablement Specialist, you will help our salespeople and partners sell faster and cleaner, and you will be the person they turn to when a deal needs to get done and something is not straightforward. You will work in the US time zone as part of our global Revenue Operations team.

About the role

This is a hands-on Sales Operations and enablement role at the heart of how we sell. It is not about passing volume through. We want someone who understands why things work the way they do, solves the problem in front of them, and thinks about what happens next, from quote to order and beyond. You will partner closely with Sales, while keeping Revenue Operations policies and priorities as your compass. Depending on your experience, the role and title can be set at a higher level, for example Senior Revenue Operations Specialist.

• →Enable our sales teams and partners: run training and onboarding, create clear guidance, and keep sales processes and tools easy to understand and use, including CPQ
• →Review and approve quotes against our sales policies, using judgment where cases are not black and white
• →Prepare and coordinate pricing committee approvals: collect the cases that need a decision, bring together the facts and context, and make sure the committee can decide quickly and with confidence
• →Coordinate contract reviews between Sales, Legal and Finance so deals move without surprises
• →Support sales and partners through our shared internal ticketing system and solve problems at the root. When something keeps going wrong, find out why and help fix it
• →Understand the whole order flow well enough to step in on order processing and booking validation when needed, and make sure every order has all the information it requires
• →Support partner funding and incentive programs as the need arises
• →Proactively identify and document additional support needs in the sales organization, to reduce admin burden on salespeople and make M-Files a better company to work with for our employees and partners
• →Work alongside automation and AI-assisted workflows, and help us improve them in daily use
• → Communicate professionally and thoroughly with all internal and external stakeholders, in English