Account Manager

Are you a driven sales professional who thrives on building strong customer relationships and exceeding targets? Do you enjoy owning accounts, identifying growth opportunities, and delivering measurable value to customers?

We are looking for an Account Manager to join our growing sales team in Paris. In this hybrid role, you will act as the primary point of contact for your assigned accounts, driving both new business and renewal revenue while strengthening long-term customer partnerships.

As an Account Manager, you will:

• Own and grow a portfolio of customer accounts within your territory

• Drive renewals, upsell, cross-sell, and new logo opportunities

• Deliver against quarterly and annual sales quotas (100%+ achievement expected)

• Maintain high customer satisfaction, retention, and referenceability

• Build a strong pipeline (3x coverage for new business) and maintain forecast accuracy above 90%

You will play a key role in expanding our presence within existing customers while identifying and closing new opportunities through structured discovery and value-based selling.

• Develop deep knowledge of your assigned accounts, including key stakeholders, buying processes, and competitive landscape

• Strengthen relationships beyond procurement and license coordinators by engaging directly with end users and decision-makers

• Maximise renewal rates and increase wallet share through proactive account planning

• Identify, qualify, and close new business opportunities

• Proactively manage the full renewal lifecycle

• Deliver high-level product demonstrations and position the full portfolio of solutions and services

• Maintain accurate CRM records, pipeline hygiene, and forecasting

• Build and execute annual territory business plans

• Participate actively in promotions, campaigns, and customer events

• Conduct structured quarterly business reviews

• Engage fully with sales enablement and ongoing training

• Build expertise in our markets, solutions, industries, and competitive landscape

• Develop and execute a personal business plan aligned with career growth

• Previous experience in inside sales, account management, customer success, or business development within the technology or software industry

• Proven track record of achieving 100%+ of sales targets

• Experience in business intelligence or statistical/analytics software is a plus

• Strong qualifying, positioning, negotiation, and closing abilities

• Excellent planning and time management skills

• High level of CRM discipline and forecast accuracy

• Strong presentation and product demonstration skills

• Results-oriented with a competitive mindset

• Accountable, proactive, and driven by urgency

• Collaborative team player

• Passionate about customer success and revenue growth

• Bachelor’s degree preferred (Associate or Technical degree considered)

You will work in a multilingual, international environment where both languages are used daily.