Account Manager

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

This is an outstanding growth opportunity to join our growing company by supporting our most valued asset – our customers. In this role, you will own a portfolio of accounts and be directly accountable for net revenue retention and expansion. You will gain an in-depth understanding of our customer's operations, goals, and challenges so that you can help them gain the most value from their investments with Mitratech. 

• →Bachelor's Degree; or equivalent experience 
• →A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets. 

• →Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over calls and in person. 

• →Proven ability to identify, develop, and close upsell and cross-sell opportunities within an existing customer base. 

• →High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills. 

• →Capable of working independently with minimal supervision and in a team environment. 

• →Highly effective communication skills that convey professionalism in all written, verbal and virtual meetings. 

• →Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges. 

• →Proficiency in all MS Office & Google Office applications. 

• →Travel up to 10% 

• Education Requirements

We will disclose intended pay ranges in our job ads for US-based opportunities – This role can be performed 100% remote anywhere in the US.

Anticipated Pay Range: $111,000 – Annually USD (including base and variable commission) .

Total compensation includes US employee benefits and commission plan.