Senior Sales Manager, Events

The Senior Manager of Event Sales will be responsible for soliciting new catering accounts, including entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals.  They will coordinate and oversee client functions to ensure the experience has exceeded the client’s expectations. The role will monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions.  They will be responsible for effectively communicating with all hotel departments to successfully execute the group’s needs while maintaining an outstanding client relationship.

Major areas of responsibility/ management include, but are not limited to: 

• Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for wedding leads.
• Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression. 
• Selling event and private dining space using departmental policy and procedures. 
• Ensure event details are accurate and entered into the sales and catering system 
• Generate and close wedding and social event contracts including catering, event space and accommodations.  
• Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion. 
• Interact with services, banquet and culinary teams to ensure smooth flow to the client.         
• Responsible for achieving sales goals, utilize creative methods to close business.
• Serve as Manager on Duty on regular basis.
• Provide quarterly production data to Director of Sales and Marketing
• Attend weekly staff meetings and provide update on business.
• Work closely with reservations team to support proper management of room blocks.
• To maintain continuity, continue to follow up with clients once turned definite and passed on to service and operations teams.

• Previous Catering Sales experience strongly preferred 
• Luxury hotel experience strongly preferred
• 3-5 years Hospitality Sales experience  
• Bachelor’s Degree
• Familiarity with food and beverage basics, menu planning and private/group event coordination 
• Ability to effectively communicate with guests, management and co-workers 
• Knowledge of current wedding trends 
• Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs    

Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.  Must be able to sit at a desk for up to 6 hours per day.  Walking and standing are required the rest of the working day.  This may include traveling to and from meetings.  Length of time of these tasks may vary from day to day and task to task.  Must be able to lift up to 15 lbs. occasionally.  Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.  Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.  Vision occurs continuously with the most common visual functions being those of near vision and depth perception.  Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

The pay scale Senior Sales Manager, Events is $100,00.00 to $125,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

Live Your Passion.  Add Your Magic.             

As part of its interview process, Pendry Manhattan West uses Talent Online Assessments, a hiring tool administered by Talent Plus, a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan West’s application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicant’s strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather, Talent Online Assessments are one aspect of the larger application process. New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing PMW.Humanresources@pendry.com.

 Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.

We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process, Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting PMW.Humanresources@pendry.com.

Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to PMW.Humanresources@pendry.com, and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local, state, or federal law, or interfere with a law enforcement investigation.

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In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.