Enterprise Account Executive, Wholesale Diamonds & Gemstones (Midwest & West Coast, US)

• Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach.

• Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities.

• Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.

• Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner.

• Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities.

• Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.

• Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account.

• Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need.

• Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.

• As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale.

• Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market.

• 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical

• A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start

• Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number

• Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs

• Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches

• Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum

• Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations

• Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike

• Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture

• Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics

• Experience building or contributing to a sales function from scratch in a new market or territory

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time.

If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.