Senior Sales Consultant

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

• Continuous improvement to ensure effective service
• Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to organisational policies, practices and procedures.
• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Service delivery to ensure customer satisfaction
• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
•  Cost control and governance adherence
• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures and standards.
• Quality people practices
• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.
• Actively promote a culture of learning and high performance culture amongst team members.
• Development and Distribution Manager
• A post-Matric qualification equivalent to NQF Level 7 in Commerce majoring in Business Economics/ Accounting/ Finance/ Credit Management or another related field.
• FAIS Accredited – Must meet and understand regulatory fit and proper requirements.
• Must understand a business set of financial statements
• Minimum of 5 years' experience in B2B sales, with a track record of engaging senior stakeholders.
• Strong analytical, record keeping, minutes  
• Time management and prioritizing high volumes of work
• English literacy and correspondence skills
• Valid code 8 driver's licence older than 12 months
• Good communication skills, written and verbal
• Experience in insurance, financial services, or a regulated industry is advantageous

Requirements:

Grade 12 with Insurance Level IV qualification.

Relevant tertiary qualification would be advantageous

5 – 8 years' experience in Underwriting and leading a team of Portfolio Managers.

3 – 5 years' experience in insurance sales.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!