Senior Program Manager, Commercial Systems (Fixed Term)

We are looking for a Senior Program Manager, Commercial Systems (Contract) to provide interim leadership of Commercial Systems within Commercial Operations during a period of transition. In this role, you will own the intake, prioritization, and delivery of initiatives that support our Commercial teams by working with Systems partner teams from across the organization. You will set direction and stay hands-on to keep programs moving, with a high degree of autonomy. This is a 3 month contract with potential for extension.

• →Ensure the Commercial Systems roadmap reflects the highest-ROI work by running a clear intake and prioritization process, and saying “not now” to senior stakeholders when needed
• →Turn ambiguous business requests into clear, documented requirements that admins, engineers, and vendors can build against
• →Deliver multiple concurrent initiatives on time, from planning and dependency management through UAT, launch, and status reporting
• →Keep Commercial and cross-functional stakeholders aligned by resolving competing priorities and removing roadblocks
• →Keep the broader stakeholder group informed through consistent roadmap updates, status summaries, and timely escalations
• →Maintain continuity of in-flight work by inventorying active initiatives and stakeholders in your first weeks
• →Leave Commercial Systems more documented and easier to hand off than you found it, whether processes and decisions pass to returning team members or a permanent hire

This is a remote role based in the US.

• 10+ years of related experience, including 3-5+ years running cross-functional programs or a systems or operations function
• Has built or run an intake and ROI-based prioritization process, and can say “not now” to senior stakeholders and make it stick
• Can run discovery with non-technical partners and turn vague asks into clear, documented requirements that engineers, admins, and vendors can act on
• Has managed multiple concurrent initiatives end to end, including planning, dependencies, UAT, launches, and status reporting
• Credible with senior leaders across Sales, Marketing, Finance, CS, and/or Ops, and skilled at resolving competing priorities without formal authority
• Strong written and executive communication, including roadmap updates, status summaries, and clear escalations
• Self-directed, able to get oriented quickly

• RevOps or GTM systems background (CRM, CPQ, marketing automation, data and reporting)
• Familiarity with HubSpot, NetSuite, or comparable systems
• Experience managing vendors, agencies, or contract administrators
• Prior interim, fractional, or consulting experience
• Experience in a high-growth company where process is still being built