Polish-speaking Technical Support Advisor (m,f) medical devices remote in Bulgaria

BulgariaBulgaria·SofiaRemotemid
Customer SuccessTechnical Support
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Quick Summary

Key Responsibilities

Provide technical support for customers using medical devices,

Technical Tools
Customer SuccessTechnical Support

´Start: 19/10 

Position: Technical Support Advisor

Location: Bulgaria, Remote

Employment type: Full-time

Remuneration: Base salary + bonuses. 

 

Responsibilities

~1 min read
  • →

    Provide technical support for customers using medical devices, including troubleshooting device issues

  • →

    Guide customers on product functionality

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    Coordinate repair or replacement processes when needed

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    Deliver customer support and accurate documentation

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    Follow compliance and support procedures.

 

Requirements

~1 min read
  • Polish at C2 level and English at C1 level

  • High School Diploma

  • Customer Service skills

  • Technical Support skills

  • Complaint Handling skills

  • Troubleshooting skills

  • Call Center Experience

  • Strong Communication skills

  • Problem Solving skills

  • Professional experience is preferred but not required. 

 

What We Offer

~1 min read
✓Excellent remuneration package based on experience, skills and performance
✓Be part of a dynamic and creative team with positive and friendly atmosphere
✓Guidance and tools to reach career full potential
✓Performance bonus
✓Signing bonus
✓Monthly meal allowance depending on days worked
✓Health insurance through Generali
✓Multisport and/or Coolfit cards
✓Access to a learning platform
✓Remote working model after onboarding requirements
✓Relocation support for eligible EU candidates
✓Monthly accommodation allowance for 3 months
✓Flight, bus or train transportation support for relocation
✓And many others!!!

Location & Eligibility

Where is the job
Sofia, Bulgaria
Remote within one country
Who can apply
BG

Listing Details

Posted
October 2, 2026
First seen
October 2, 2026
Last seen
October 2, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
63%
Scored at
October 2, 2026

Signal breakdown

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Polish-speaking Technical Support Advisor (m,f) medical devices remote in Bulgaria