Front of House Team Member 1

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors.   Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

• →Greet guests warmly and provide excellent customer service in a friendly, efficient, and professional manner.
• →Accurately process sales transactions using a point-of-sale (POS) system, including handling cash, credit cards, and resort vouchers.
• →Maintain cleanliness and organization of the cashier station, dining area, and condiment and sorting stations.
• →Provide direct support for Eldora’s waste reduction goals by emptying and sorting base are trash, compost and recycling streams.
• →Answer guest questions about menu items, pricing, and resort dining options.
• →Assist with seating, food running, and restocking of supplies as needed.
• →Follow all food safety, sanitation, and cash handling procedures.
• →Communicate effectively with kitchen and service staff to ensure smooth operations.
• →Adapt to changing guest volume and contribute to team support during busy periods.
• →Ensure lodge cleanliness by pre-bussing tables and providing additional guest service, as needed.
• →Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
• →All employees are expected to support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program. This includes choosing alternative transportation, carpooling, using the employee shuttle, and avoiding onsite parking on weekends and peak days. These actions help reduce Scope 3 emissions, lead by example, and ensure adequate parking for our guests.
• →Must be able to work weekends and holidays as required by resort operations. 

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.  

• High school degree or equivalent

• Bending, reaching, climbing, pushing, pulling & prolonged standing 

• Eye/hand coordination & visual concentration on equipment 

• Concentrated reading and writing 

• Must be able to lift and carry items up to 50 lbs.  

• Variation in temperature from hot to cold 

• Non-Peak Days (M-F): 7:30am-4:30pm or 9:30am-5:30pm
• Peak Days (Sa/Sun/Holidays): 6:30am-2:30pm or 9:30am-5:30pm
• This schedule represents an average work week and is subject to change based on guest volume, operational needs, and weather conditions.