Senior DevOps Engineer

Prelim builds digital account-opening infrastructure for community banks and credit unions. We've sustained over 100% ARR growth for four consecutive years on seed funding, and our platform sits in the critical path of how banks onboard their customers. When our system is down, a bank can't open accounts for its customers.

We're a small team. You'd be our first dedicated DevOps hire, which means you'll own infrastructure end to end.

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

• Own the build, test, and deploy pipeline. Our engineers ship fast; your job is to make shipping fast and safe: progressive rollouts, fast rollbacks, deploy confidence.

• Make and enforce our infrastructure as fully reproducible environments via code.

• Define and hit uptime targets our bank customers contractually depend on. Build out monitoring, alerting, and incident response so we find problems before our customers do. Mature our on-call practice from heroics into a system.

• We sell to regulated financial institutions. Change management, access controls, and audit logging need to produce evidence, not just exist. You'll partner closely with our security function on our ongoing SOC 2 and bank due-diligence requirements.

• Own the cloud bill. Growth shouldn't mean linear infrastructure spend.

• 5+ years in DevOps / SRE / platform engineering roles; experience as an early or solo infra hire strongly preferred

• Deep fluency with a major cloud provider (AWS) and infrastructure-as-code in production

• You've built CI/CD pipelines other engineers loved, not just tolerated

• Strong opinions on observability. You've instrumented systems, defined SLOs, and run incident processes

• Comfortable operating in a regulated or compliance-heavy environment, or eager to learn what that demands (SOC 2, ISO 27001)

• You default to automation and mechanisms over manual process, and you document what you build

• Pragmatic: you can tell the difference between what a 50-person company needs now and what a 400-person company needs later

• Fintech, banking, or other regulated-industry experience

• Experience with multi-tenant SaaS architecture

• Database operations experience (backups, migrations, performance)

• Security-adjacent skills: secrets management, network segmentation, least-privilege IAM