Shelter Operations Specialist (Casa Paloma - 2nd Shift)

Primavera is co-creating pathways out of poverty through outreach, housing, workforce development, comprehensive community development, and homeownership and financial education.

• High school diploma or equivalency
• 1 year of experience working with people experiencing mental health concerns, substance use, housing insecurities, or lived experience.
• Proficiency with computer systems and software, including database programs.
• Ability to work evenings, weekends as needed and be flexible to meet shelter needs.
• Reliable transportation, a valid driver’s license, and proof of current registration and insurance coverage to attend off-site meetings and travel between locations.
• ServSafe Certification, or ability to obtain.
• Mental Health First Aid Certification, or ability to obtain.
• First Aid and CPR certification, or ability to obtain.
• Level 1 Fingerprint clearance card, or ability to obtain.

• Bilingual – English/Spanish
• One year of experience working with people in a shelter setting, or trauma-related work experience, or direct behavioral health services.
• Extensive Knowledge working with people experiencing addiction or mental health issues.
• Extensive Knowledge of community services and ability to coordinate.
• Knowledge of ServicePoint (HMIS) system to easily transition into position.

• →Knowledge of issues facing people who are homeless.
• →Ability to work effectively with diverse populations including participants, volunteers, and other shelter staff.
• →Empathy, persuasiveness, and orientation to enable others to succeed.
• →High structure and detail-orientation, balanced with drive to accomplish timely results and ability to adapt to change.
• →Working knowledge of emergency procedures, including fire evacuation, participant medical and behavioral concerns.
• →Proficiency with computer systems and software, especially use of email and database programs.
• →Ability to ensure compliance with health and safety regulations.
• →Comfort working with individuals with mental health and/or substance abuse issues.

• Residential, multiple-bed shelter environment indoors, with internal office, common eating and sleeping areas, moderate noise levels, and requiring outdoor surveying of property in desert climate.
• Ability to work at desk work station and throughout common areas, standing, bending, stooping, and ability to lift and carry up to 30 pounds.
• If driving a Primavera vehicle, must possess a valid Arizona driver’s license and submit proof of a clean driving record.