Temperature Control, Carrier Sales Representative

Temperature Control, Carrier Sales Representative

Reports To: Director of Temperature Control Operations

Location: Chicago, IL

Environment: Onsite

Status: Exempt; Salaried

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

As a Temperature Control, Carrier Sales Representative, working within the Multimodal Temperature Control Team, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers (carriers) to achieve maximum profitability and customer satisfaction.

• Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
• Coordinate available customer freight with available motor carrier equipment
• Consistently provide service and support to motor carriers in an effort to build the business relationship
• Maintain a file of all open truck shipments and of records of trailers in assigned areas
• Communicate with motor carriers to schedule trucks and resolve issues
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
• Perform other related duties as assigned

• Must have worked in a Carrier Sales position in a brokerage environment for at least two year, preferably mode specific
• Excellent communication, networking, negotiation and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
• Logistical planning, routing, or dispatch experience a plus

This is a full-time position with a hybrid schedule following completion of our training program.

Team members work onsite Monday through Friday during the initial training period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week.

Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.