Temporary Sales Host

About Us:

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

We stand for Enduring Quality. Our core values are at the heart of everything we do, and they include:

• Doing the right thing.
• Quality; build well for lasting value.
• Creativity; challenge status quo and encourage innovation.
• Fun; enjoy what we do and share that joy with others.
• Respect; for each other, our communities and the planet.
• People; find the best and empower them to become great.

We want our employees to feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

About the Role:
The Sales Host plays an important role in enhancing the customer experience and supporting the daily operations of the sales centre. The Sales Host creates a welcoming and professional first impression for all visitors while supporting the on-site sales team with guest registration, CRM data entry, sales centre presentation, and general office support. This is a temporary position, with an anticipated duration of approximately five (5) months.

This position will support both our Provence (Orleans) and eQuinelle (Kemptville) sites and will require travel between the two sites as needed. 

Key Responsibilities:

• Welcome and greet all visitors in a friendly, professional, and engaging manner.
• Register guests and traffic in HubSpot CRM accurately and promptly.
• Answer and direct telephone calls professionally and take messages when required.
• Ensure the sales centre reception and presentation areas are clean, organized, and welcoming at all times.
• Assist the sales team with general administrative and organizational tasks.
• Monitor and maintain office and kitchen supplies and notify management when replenishment is required.
• Assist with preparing the sales centre for events, presentations, and weekend traffic.
• Maintain marketing materials, brochures, and presentation displays within the sales centre.
• Participate in team meetings and training sessions as required.
• Support the overall team atmosphere through professionalism, positivity, and collaboration.

About You:

• Friendly, welcoming, and professional personality
• Strong customer service and interpersonal skills
• Previous customer service, reception, hospitality, or sales support experience preferred
• Strong verbal and written communication skills
• Bilingual skills are desirable (French/English)
• Positive attitude with a team-oriented mindset
• Strong organizational and multitasking abilities
• Attention to detail and accuracy in data entry
  
• Professional presentation and communication skills
• Ability to work in a fast-paced customer-facing environment
  
• A valid driver's license and access to a reliable vehicle 
• Willingness to travel between sales sites
• Basic knowledge of CRM software
  
• Professional business attire and presentation at all times
• Ability to work weekends and flexible hours as required

Why Join Us:

• Join a values driven culture:
  • People
    • We believe our people are our greatest strength. We encourage our people to pursue lifelong learning, share new perspectives, and empower them to challenge fearlessly in the pursuit of going a level above and doing the right thing.
  • Elevate
    • We strive to elevate the ordinary into the extraordinary in every action, every decision, and every community. We look for opportunities to go a level above, to elevate and evolve, encouraging innovation to consistently surprise and delight our stakeholders.
  • Passion
    • Passion drives our commitment to deliver our best work for the communities we serve. With love for what we do, we naturally go a level above, see obstacles as opportunities, and let our passion fuel our ambition to be the best.
• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
• We take pride in shaping real estate in Ottawa for over 60 years.
• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.

This position is to fill one (1) existing temporary vacancy. The pay rate for this role is $21.00 per hour. 

EQ Homes is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.