Operations Manager, Operative Acquisition

London - On-Sitefull-timemid

OperationsOperations Manager

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Quick Summary

Overview

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M),

Technical Tools

OperationsOperations Manager

Responsibilities

~1 min read

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Experience onboarding couriers or drivers at a carrier or delivery platform
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Experience working with Product and Engineering on integrations or APIs
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Experience with predictive or candidate-quality modelling
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Experience planning for peak or seasonal demand

What We Offer

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✓Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success

✓Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it

✓25 days of holidays

✓Enhanced parental leave

✓Hardware of your choice

✓Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)

✓Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.

Aim with Precision: You define problems clearly and measure your impact meticulously.
Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.

Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.