Shift Lead (Key Holder)

United States·San AntonioFull Timelead

Food ServiceRestaurant Shift Lead

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Quick Summary

Overview

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world.

Technical Tools

Food ServiceRestaurant Shift Lead

Who We Are:

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

Create Unforgettable Guest Moments

Greet guests with energy and invite them into an exciting, welcoming environment

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert

Master our proprietary tech and keep gear calibrated

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly

Maintain a spotless, high-energy store that meets Sandbox VR standards

Sanitize gear thoroughly and display materials/gift cards to brand expectations

Prepare iPads, body trackers, and gear before and after every session

Shift Leadership & Coaching

Open/close the store, manage daily audits, break schedules, and labor spend

Run shift check-ins, coach in real time, and train new hires

Ensure team performance, morale, and guest service standards remain high

Egoless & Coachable: You take feedback well and pitch in wherever needed

Adaptable & Proactive: You’re resourceful, self-driven, and good with change

Team-Focused: You stay positive and celebrate group wins

Reliable: On time, in uniform, and ready to shine

Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs

Weekend Availability: Required

Leadership: 1+ year in retail/hospitality leadership

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.

Location & Eligibility

Where is the job

San Antonio, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $33,197 a year; 19% below the $41,215 median for Restaurant Shift Lead jobs on Jobera (860 salaries).
Who can apply: United States
Posted: 1368 days ago
Employer: has 42 open jobs on Jobera in 2 countries.