servos47mo ago

ServiceNow Solutions Architect - Customer Workflows

USRemotemid

EngineeringSoftware Architect

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Quick Summary

Key Responsibilities

Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.

Technical Tools

EngineeringSoftware Architect

Do you want to architect large scale ServiceNow solutions and see your designs come to life across configurations, integrations, and custom development? Are you ready to lead a development team, mentor the consultants around you, and be the go to technical voice for executive level clients? Do you take pride in shaping how we design and win business, from solution architecture to RFP and proposal support?

If so, we'd love to tell you about our Solutions Architect position and what it's like to be part of a team that's making a real impact for clients as an Elite ServiceNow Partner!

Location: Wherever you are (Remote)

A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)
A virtual team throughout the United States with headquarters in Virginia
Devoted to doing the right thing for our clients and team by leading with a human-first culture
An experienced team of consultants who are dedicated to having fun and adding value
Open minded and always welcoming new ideas and approaches

A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
Packing at least 6 years of ServiceNow architecture, development, and integration experience
Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
A mentor and advisor to technical consultants and clients
Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn’t mind traveling up to 20% of the time

Responsibilities

~1 min read

→ Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
→ Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
→Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
→ Develop a keen understanding of the solutions we implement and our customer’s business
→Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
→ Support business development and pre-sales activities as the technical lead / architect
→ Provide expert level support and technical mentoring to implementation team
→ Respond to Request for Information/Proposal documents
→ Be an expert in ServiceNow best practices and the products we implement