Account Manager, Learning

At Global Knowledge, we are the world’s leading provider of IT and professional skills training, empowering individuals and organizations to stay ahead in a rapidly evolving digital landscape. With a global footprint and partnerships with top technology providers like Microsoft, AWS, and Cisco, we deliver cutting-edge learning solutions that drive real business impact. 

We are seeking a proactive and visionary Account Manager for Instructor Led Training to join our team. In this role, you will build and maintain effective long-term relationships with a defined customer base, ensuring high levels of satisfaction and increased revenue. You will be at the forefront of identifying, developing, and closing new sales opportunities, serving as the primary interface for all our products and services. This role will be based in Dubai with the territory covering Kenya so travel will be required.

As an Account Manager you will be at the forefront of this transformation, working with top-tier clients to deliver cutting-edge training solutions. You’ll have the opportunity to build strong relationships, drive business growth, and play a key role in our mission to empower organizations through knowledge.

• →Identify and engage with new business opportunities
• →Develop long-term partnerships with key clients
• →Consult on customized training solutions that drive real impact
• →Collaborate with internal teams to ensure top-tier service delivery
• →Stay ahead of industry trends to offer innovative learning solutions
• →Foster and maintain long-term relationships with key stakeholders at the highest levels.

• 5-7 years of direct sales experience, selling IT training solutions, to IT management & director level. Able to understand IT Director & L&D Director challenges.
• Professionals with a proven track record in developing and closing new sales opportunities, driving demand, and increasing revenue.
• Experience of working across the defined territory/region 
• Experience in the IT training and development, learning, human capital, human capital technology space is preferred. 
• Ability to navigate from transactional sales with short cycles (1 week) to longer sales cycles (2 months)
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale. 
• Ability to prospect with a structured activity model to maximize revenue growth. 
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment. 
• Ability to operate with a sense of urgency, competitive, and demonstrate a positive, winning attitude. 
• Negotiate effectively based on value and time to close. 
• Fluency in English essential and Arabic is preferred

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.