Order Processing Associate - 21058

Email Communication: Manage professional, clear, and responsive written communications with U.S.-based customers and vendors (approx. 95% email-based) to resolve order inquiries, confirm delivery timelines, and request documentation.

Cross-Functional Alignment: Collaborate with internal logistics, finance, and operations stakeholders to maintain complete order transparency.

Educational & Professional Foundation: Bachelor's degree or equivalent experience in Finance, Accounting, Supply Chain Management, Logistics, Business Administration, or Economics.

Relevant Domain Background: 2+ years of professional experience operating within Accounting, Finance, Accounts Payable/Receivable, Supply Chain Operations, Order Management, Procurement, or Logistics.

Financial & Supply Chain Literacy: Solid grasp of transactional finance and supply chain fundamentals (POs, unit economics, job costing, inventory flows, margin protection, and invoicing mechanics) without requiring ground-up training.

Systems & ERP Aptitude: Proven track record learning and operating complex enterprise software (e.g., NetSuite, SAP, Odoo, QuickBooks, Xero, or custom proprietary ERPs).

Communication & Detail: Exceptional written English skills suited for executive-level communication with U.S. clients/vendors, paired with meticulous attention to detail.

Time Zone Alignment: Full availability to work dedicated full-time shifts aligned with standard U.S. business hours from South America.

Ideal Dual Background: A combined background spanning both Supply Chain/Logistics operations and Finance/Accounting auditing.

Direct experience handling B2B order flows within manufacturing, packaging, distribution, or wholesale trade.

Order Accuracy & Error Reduction: Maintaining near-zero error rates across ERP order entries, PO reviews, and cost validations.

Discrepancy Catch Rate: Consistently catching pricing, quantity, or specification discrepancies prior to order processing.

Communication Velocity: Maintaining rapid, professional written response times for customer and vendor email inquiries.

Operational Expansion: Successfully absorbing Accounts Payable reconciliation and vendor payment workflows within the first 6–12 months.