Senior Technical Project Manager-EAM (term-limited)

Under general direction, the Senior Technical Project Manager is responsible for the planning, coordination, and delivery of a large-scale Enterprise Asset Management (EAM) project for a regional public transit agency. The EAM project is part of an enterprise systems redesign program jointly owned by the Information Technology (IT) and Business Transformation divisions, reflecting shared accountability for both technical execution and business process outcomes. 

Operating in a matrixed environment, this role manages the quality, scope, schedule, and budget related to assigned project and works within the IT-Project Management Office’s formal processes to support the products delivered to the Agency. This position requires technical aptitude in EAM systems and experience partnering closely with IT architecture, infrastructure, security, and integration teams, as well as leaders accountable for business process redesign, organizational change, and value realization. Ensures EAM solutions are delivered securely, reliably, and in alignment with agency operational, financial, and regulatory requirements. 

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Joint IT & Transformation Program Leadership 

• Deliver the EAM project under a shared governance model with IT and the Business Transformation business unit. 
• Partner with leaders in all disciplines to align technical solutions with redesigned business processes and operating models. 
• Support joint decision-making by clearly communicating technical risks, tradeoffs, dependencies, and constraints. 
• Foster a collaborative, collegial, and supportive environment; and exercise strong leadership acumen.

Project Management 

• Plan and manage the EAM system integrator contract(s) through the full implementation phase, including architecture design, environments, integrations, data migration, testing, deployment, stabilization, and closeout. 
• Develop and maintain complete project plans that align IT technical milestones with business transformation timelines. 
• Ensures project(s) are delivered on time, within scope and budget while maintaining quality. 
• Manage risks, issues, and dependencies across workstreams and secure real-time decisions from program leadership when necessary. 
• Establish and enforce delivery standards, change control, and quality assurance processes. 
• Meets budgetary objectives and makes adjustments to project constraints based on financial analysis.
• Confidently brief executive audiences and escalate issues for resolution when needed.

EAM Solution Delivery 

• Oversee configuration and implementation of Maximo EAM platform supporting finance, procurement, supply chain, human capital, and asset-related functions. 
• Coordinate technical integrations with ERP, payroll, financial reporting, fare systems, data warehouses, and other enterprise applications. 
• Ensure non-functional requirements are met, including security, performance, scalability, availability, and disaster recovery.  Ensure functional requirements are with the configuration of the software. 
• Lead data migration, data validation, and data governance efforts in coordination with business data owners. 

Stakeholder & Team Coordination 

• Serve as the primary point of contact between EAM functional team leads, system integrators, and organizational change specialists. 
• Facilitate design reviews, status meetings, and issue resolution forums. 
• Prepare and deliver clear updates for executive sponsors, steering committees, and governance bodies representing both IT and business leadership
• Supervise performance of, develop, and coach employees assigned to the project in accordance with Sound Transit’s core values and expected behaviors. 

Vendor and Contract Management 

• Manage system integrators, cloud providers, and EAM vendors in collaboration with the program leadership, procurement and legal teams. 
• Track vendor deliverables, milestones, and technical performance against contract requirements. 
• Review and approve technical designs, deliverables, and acceptance criteria. 
• Accountable for ensuring compliance with Sound Transit policies and procedures.

Change Enablement & Readiness (Technical Focus) 

• Partner with the Transformation unit to support change management and end-user readiness  
• Ensure environments, cutover plans, and support models are in place prior to go-live. 
• Support transition to steady-state operations, including knowledge transfer and operational support handoffs. 

Compliance, Security, and Risk Management 

• Ensure technical solutions comply with applicable laws, regulations, agency policies, and transit industry standards. 
• Identify and mitigate risks related to cybersecurity, data privacy, system reliability, and service continuity. 
• Coordinate security reviews, audits, and compliance assessments as required. 
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

• Project Management Professional Certification (PMP).

• Ability to operate effectively in a shared IT and business ownership model. 
• Deep understanding of enterprise architecture, system integration, and data management. 
• Strong risk management and dependency management skills. 
• Ability to translate technical concepts into clear business impacts and decision points. 
• Proven ability to lead teams in complex, highly visible initiatives. 

• Demonstrated experience leading complex technical projects involving multiple vendors and stakeholders.
• Strong project planning, organizational, and analytical skills. 
• Ability to lead multidisciplinary teams and manage competing priorities. 
• Ability to communicate complex technical concepts to non-technical stakeholders. 
• Proven ability to manage risk, schedule, and budget constraints in large programs. 
• Commitment to public service values, safety, and accountability.
• Strong written and verbal communication skills. 

• Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.