Senior Revenue Operations Specialist

We're building healthcare tech for a system that desperately needs it.

Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.

Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.

Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.

Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025

Healthcare is overdue for innovation. Let’s redefine what its future looks like — together.

Spark is hiring a Senior Manager of Revenue Operations to help build and run the systems, processes, and reporting infrastructure that power our sales and success teams. This is a hands-on, execution-focused role - you'll partner closely with the leadership team to keep our GTM engine data-driven, predictable, and easy to operate.

This is a hybrid role based at our Broadway office in NYC.

• →Build and maintain end-to-end revenue reporting and forecasting, including bottoms-up pipeline and capacity models
• →Administer and continuously improve our GTM tech stack (CRM, sales engagement, and adjacent tools)
• →Maintain KPIs and dashboards that support leadership decisions and day-to-day frontline accountability
• →Support Finance and Revenue leadership on quota-setting, compensation administration, and territory execution
• →Improve lead routing, pipeline hygiene, and funnel visibility across the Revenue org
• →Run deal desk reviews within the constraints set by Finance and the CEO
• →Partner with Success and Marketing on dashboards, hand-off processes, and systems/ROI reporting
• →Identify operational gaps and drive fixes that remove friction for reps and managers

• 5 years of experience in revenue, sales, or GTM operations, ideally at a fast-growing startup
• Hands-on experience with CRM and sales tech systems (Salesforce strongly preferred)
• A track record of building or significantly improving reporting, dashboards, or operational processes
• Strong analytical skills — comfortable working in spreadsheets/SQL and translating data into clear recommendations
• Good cross-functional collaborator who can work with Sales, Success, Marketing, and Finance stakeholders
• Detail-oriented and comfortable owning ambiguous, fast-moving work without heavy oversight

• Experience supporting comp plan or territory model administration
• Exposure to Medicare or other regulated industries
• Experience supporting both field and inside sales orgs

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

• Equity compensation
• Health care, including dental and vision through our PEO Sequoia
• Flexible work location; co-working available
• 401k
• Paid Time Off
• Monthly Remote Work Stipend (help cover costs of home-office needs)
• Paid Parental Leave
• Up to 14 weeks for birthing parents
• Up to 8 weeks for non-birth parents
• 11 paid holidays
• 2 week sabbatical at 5 years of employment 
• Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi

Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

AI Notice: We may use AI-enabled tools to assist with certain aspects of our hiring process. These tools do not replace human decision-making, and all employment decisions are made by qualified team members in compliance with applicable laws.