Business Travel Sales Manager

Description

• Develop and implement a strategic business travel sales plan to grow corporate transient revenue.
• Identify, solicit, and secure new negotiated business from local, regional, and national corporate accounts.
• Respond to RFPs and manage the annual RFP process through tools like Lanyon, Cvent, or other GDS platforms.

• Manage a portfolio of corporate accounts, ensuring strong relationships, account retention, and revenue maximization.
• Conduct regular account reviews and business planning meetings with clients.
• Monitor production against contract commitments and take corrective actions where needed.

• Work closely with Revenue Management to ensure optimal pricing, availability, and strategy for corporate accounts.
• Partner with Front Office, Reservations, and Operations to ensure a seamless guest experience for business travelers.
• Support group sales initiatives by cross-promoting meeting space and corporate events when appropriate.

• Maintain detailed account records in CRM systems (e.g., Delphi.fdc, Opera).
• Produce regular sales reports and forecast updates; analyze performance trends and adjust strategies accordingly.
• Stay informed of competitor offerings, market trends, and new business opportunities.

• Represent the hotel at travel trade shows, industry conferences, local chamber events, and client entertainment activities.
• Plan and host FAM trips, site inspections, and client appreciation events tailored to corporate travel buyers.

• Growth in corporate transient room nights and revenue
• Retention and renewal of negotiated accounts
• Achievement of quarterly and annual sales goals
• Effective RFP and GDS management

Positive feedback from client engagement activities